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DEPARTMENT OF PUBLIC SERVICE AND ADMINISTRATION

This presentation outlines the Department of Public Service and Administration's strategic plan for 2010-2014, focusing on key priorities like service quality improvement, human resource management, and citizen engagement. It discusses the outcomes-based approach adopted by the government to steer social and economic progress and highlights the division of responsibilities to enhance service efficiency and citizen empowerment. The plan emphasizes accountability, anti-corruption measures, and capacity development for officials. Key strategic outputs and progress against priorities are detailed, emphasizing the need for continuous improvement and implementation support for legislative compliance and service delivery.

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DEPARTMENT OF PUBLIC SERVICE AND ADMINISTRATION

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  1. DEPARTMENT OF PUBLIC SERVICE AND ADMINISTRATION PRESENTATION TO THE PORTFOLIO COMMITTEE 18 August 2010

  2. BACKGROUND TO THE DPSA’s STRATEGIC PLAN FOR 2010-2014 • In 2010 government adopted an outcomes based approach which will guide the implementation of its strategic priorities for 2010-2014. • Through this approach the government will concentrate only on a few priorities and activities which it believes will steer this country in the right direction both socially and economically • The Minister for Public Service and Administration has been allocated the responsibility to coordinate the implementation, including monitoring and reporting, of Outcome 12 • Outcome 12 has been divided in Part A – An efficient, effective and development oriented public service and Part B – an empowered , fair and inclusive citizenship • Part B of the Outcome will be coordinated by the Minister for Arts and Culture • As a result of this split two delivery agreements will be signed by the two Ministers - end of August and End of September respectively

  3. DPSA’s STRATEGIC PLAN FOR 2010-2014 • The DPSA’s 2010-2014 strategic plan & operational plan for 2010-2011 • is a consolidation of; • the department response to its mandate as articulated in Chapter 3 and 9 of the Constitution as well as the governments priorities in relation to the transformation of the public service • Minister’s Performance Agreement with the President • Outcome 12 and its related outputs

  4. SUMMARY OF PRIORITIES FOR THE STRATEGIC TERM • Review the performance management system to ensure accountability by public officials • Review of discipline management in the public service • Review of our recruitment practices • Improve turn-around times in accessing government services • Shorten the time it takes to fill vacancies • Deepen the fight against corruption in the public service • Interrogate the public sector integrity framework with a view to eliminate conflict of interest by public officials • Broaden the culture of e-governance • Strengthen citizen engagement in government programmes • Intensify capacity development of officials through the introduction of cadre development programmes, and • Give a new practical meaning to the implementation of the Batho Pele programme # These priorities will be implemented under the departments 7 strategic outputs

  5. DPSA’s STRATEGIC OUTPUTS FOR 2010-2014

  6. APPROACH TO IMPLEMENTING THE STRATEGIC PLAN • Whilst the emphasis of the Outcomes Based Approach is on “doing things differently” the department is mindful of the fact that the current gaps and challenges related to service delivery and the overall performance of the public service are not entirely as a result of weak or poor legislative framework but as a result of a number of factors including poor planning, misalignment between objectives and plans, weak M&E culture and systems and poor implementation of the range of public service policy and directives. • The department is therefore of the view that it is still important to continue with , and build upon, the implementation of existing projects and initiatives whilst incrementally introducing new methods and approaches to achieving the identified objectives for 2010-2014. • In particular the emphasis will be put on; • Entrenching of the ongoing basic requirements in relation to policies, systems, regulations and standard operating procedures with an increased focus on implementation support to improve compliance and accountability, • Strengthen Monitoring and Evaluation; and • Establishing and operationalising the Anti-Corruption Unit. • Priority will be given to key service delivery departments – DHA, Education and Health

  7. PROGRESS AGAINST THE OUTPUTS/PRIORITIES • Implementation in the first 2 quarters of the year ( April- August) has been affected by a range of factors which include; • The development of the departments strategic plan for 2010-2014 • The development of the Delivery Agreement for Outcome 12 which involved extensive consultation with the different stakeholders/departments who will be involved in the implementation of the Outcome • Budget re-prioritisation and allocation • Finalisation of the DPSA’s re-structuring process which was completed and implemented in 2010, however, • Some progress was made in implementing the various projects and initiatives for the financial year 2010/11 as illustrated below

  8. Output 1: Service Delivery Quality and Access

  9. Output 1: Service Delivery Quality and Access

  10. Output 1: Service Delivery Quality and Access

  11. Output 1: Service Delivery Quality and Access 1111

  12. Output 1: Service Delivery Quality and Access 1212

  13. Output 2: Human Resource Management and Development

  14. Output 2: Human Resource Management and Development 1414

  15. Output 2: Human Resource Management and Development 1515

  16. Output 2: Human Resource Management and Development • m • m • m • m • m • m • m 1616

  17. Output 2: Human Resource Management and Development 1717

  18. Output 2: Human Resource Management and Development 1818

  19. Output 2: Human Resource Management and Development

  20. Output 3: Business processes, systems, decision rights and accountability management 2020

  21. Output 3: Business processes, systems, decision rights and accountability management 2121

  22. Output 4: Corruption tackled effectively

  23. Output 4: Corruption tackled effectively

  24. Output 5: Labour Relations and Remuneration Management

  25. Output 5: Labour Relations and Remuneration Management

  26. Output 5: Labour Relations and Remuneration Management

  27. Output 6: Leveraging ICT as strategic resource and enabler

  28. Output 6: Leveraging ICT as strategic resource and enabler

  29. Output 7: Enhancing good governance nationally and internationally

  30. Output 7: Enhancing good governance nationally and internationally

  31. Output 7: Enhancing good governance nationally and internationally

  32. THANK YOU

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