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Managing Information and Monitoring Performance in the Water Industry

Managing Information and Monitoring Performance in the Water Industry. The Company. 450 employees 1,600,000 Customers 10,000 km underground pipes £50m annual capital programme. The Environment – A regulated industry. – June Returns, Periodic Reviews

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Managing Information and Monitoring Performance in the Water Industry

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  1. Managing Information and Monitoring Performance in the Water Industry

  2. The Company • 450 employees • 1,600,000 Customers • 10,000 km underground pipes • £50m annual capital programme

  3. The Environment – A regulated industry • – June Returns, Periodic Reviews • – Financial Information • – CAPEX forecasting and monitoring • Decision support, • Supply planning and modelling

  4. The Starting Position - Architecture Works Management Finance HR GIS AS/400 Oracle CIS Lab Info Telemetry ?

  5. The Starting Position - Reporting Business Systems Spreadsheets / Bespoke Databases Manual querying and compilation, lack of procedures = Many versions of the truth !

  6. The Blueprint - Architecture Regulatory Financial Operational Information Portal Structured Database E T L BUSINESS SYSTEMS Finance Works CIS Lab GIS Telemetry

  7. The Blueprint – Reporting / Monitoring Overall Performance Assessment Digital Dashboard KPI’s Data Marts Finance Operations Cust. Services

  8. Decisions – ETL / Reporting Software • ETL • Functional • Affordable • Scalable Our choice – Business Objects data Integrator • Reporting • User friendly • Easy to administer • Functionally rich Our choice – Business Objects Web Intelligence

  9. Decisions – Prioritising the Programme Decisions – Prioritising the programme Regulatory Financial Operational Debt & Enquiries Electricity monitoring Capex Opex Information Portal Structured Database Structured Database E T L E T L BUSINESS SYSTEMS Finance Finance Works Works CIS CIS Lab Lab GIS GIS Telemetry Telemetry

  10. Progress and Benefits – so far • Departmental / Cost Centre accounts available to all • CAPEX project info available to all project managers • .NET project progress form linked to Data Mart • Electricity usage report using data from suppliers website • Debt and complaint information verified and automated • Cost of Water Production by site

  11. Blueprint for the future • River Basin analysis • Deployable Output • Drought forecast and analysis

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