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FENESTRAE MOBILE AND MESSAGING SOLUTIONS FOR MICROSOFT HOSTED EXCHANGE

FENESTRAE MOBILE AND MESSAGING SOLUTIONS FOR MICROSOFT HOSTED EXCHANGE. Marcel van der Heijden Product Manager Fenestrae B.V. marcelvdh@fenestrae.com Tel: +31 70 30 15 100. FENESTRAE INTRODUCTION.

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FENESTRAE MOBILE AND MESSAGING SOLUTIONS FOR MICROSOFT HOSTED EXCHANGE

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  1. FENESTRAE MOBILE AND MESSAGING SOLUTIONS FOR MICROSOFT HOSTED EXCHANGE Marcel van der Heijden Product Manager Fenestrae B.V. marcelvdh@fenestrae.com Tel: +31 70 30 15 100

  2. FENESTRAE INTRODUCTION Fenestrae develops software that enables organizations to communicate with every customer, employee and partner across the boundaries of time, media, location and applications. • Microsoft Gold CertifiedPartner • Founded 1990 • 8.500+ Customer installations in 60 countries • 20% of the “Global 1000” • 200+ resellers • Offices in Netherlands, USA, UK, Germany and Spain

  3. FENESTRAE CUSTOMERS

  4. DEALING WITH TODAY’S CHALLENGES • What is needed to successfully compete? • Differentiate • Combat price erosion • Increase average revenue per user • Create sticky service reducing churn • Mobile services, services, services…

  5. GET THE MOST OUT OF OPPORTUNITIES! • Mobility is competitive imperative • 70% of US workforce potential market for mobile email services (Yankee) • The worldwide Mobile Workforce will increase from 17% of corporate professionals in 2004 to 89% in 2008 (Radicati) • U.S. enterprise spending on wireless projects to increase by 33% in 2005 compared to 2004 (www.mobilepipeline.com) • 90% of all surveyed do, or will, support mobile email • Calendaring second most important application • SMB underserved by (mobile) service providers • 20 million Small Medium Businesses (<250 employees) insufficiently addressed by service providers (Forrester) • SME users not technology savvy, but most mobile • But Mobile/SMS adoption in SME market still low • Want one-stop-shop

  6. HOW CAN FENESTRAE HELP • Fenestrae extends the Hosted Exchange platform with new service opportunities: • Unified Communication Solution • Integrated fax and SMS messaging • Fenestrae Communication Server • Mobile Solutions for the (Hosted) Exchange platform • Mobile SMS notification solution • Mobile Synchronization Solution • (Hosted) Exchange Email, Contacts, Calendar, Tasks, Notes

  7. FENESTRAE ARCHITECTURE Conversion Fax SMS Routing & Queuing Web Services MMS Logging &Monitoring SyncML TransportServices ApplicationConnectors Kernel

  8. FAX FEATURES AND VALUE PROPOSITION • Personal fax messaging integrated in HE Inbox • Send fax like sending an email • Receive fax on personal fax numbers in Inbox • For corporate Outlook, OWA and POP clients: No client software required • Why end user need fax • Fax only viable means for SMB and consumers to send legally binding document electronically • End-user ROI in weeks replacing paper-based fax, lines, etc • Why service providers need fax • Sticky service to differentiate and reduce churn • Proven, scalable and best integrated solution, low deployment impact and risk • Revenue potential: €5 - €10 per month

  9. SMS FEATURES AND VALUE PROPOSITION • Versatile multi-purpose SMS platform • Send SMS from Outlook (custom solution to receive SMS in Inbox) • Create SMS notifications of new email (using HE rules) • Send HE2003 AUTD notifications as SMS to Windows Mobile devices • End user benefits • SMB and SOHO: Most mobile segment, always on the road • Easy to use, always up to date and in touch • Use existing device - Email pushed to any phone • Service Providers benefits • Deliver on mobile service demand from your user • Take advantage of 1.4B users of mobile phones sending >1B per day • Drive per user revenues

  10. WebDAV WebDAV WebDAV Microsoft Exchange Store Microsoft Exchange Store Microsoft Exchange Store FENESTRAE MOBILE DATA SERVER – SYNC EDITION ARCHITECTURE Fenestrae WAP Server WSP(WTLS) Microsoft Exchange Integration Management Conflict Resolution Authentication Logging HTTP(S) Fenestrae Mobile Data Server – Sync Edition SyncML Devices c# managed code solution

  11. Requirements Windows Server 2003 MSDE or Microsoft SQL Server SP3 (recommended) Exchange Server 2003 Exchange 2000 SP3 Outlook IIS ASP.NET FENESTRAE MOBILE DATA SERVER – SYNC EDITION DEPLOYMENT SCENARIO Fenestrae MDSSync Edition (Hosted) Exchange IIS Fenestrae WAP Server IIS 6.0 HTTP WSP Remote Sync

  12. HOSTED EXCHANGE SYNCHRONIZATION FEATURES AND VALUE PROPOSITION • Zero-touch synchronization solution for the widest range of devices out there • For In/Outbox (Attachments), Calendar, Contacts, Tasks, … • Works with any SyncML-enabled device (90% of the mid/high end market today) • Service provider benefits • Drive mobile data usage across the board, in your entire user base • 85% of all mobile phones sold in 2 years will be SyncML enabled (IDC) • No additional client software required – works with phones out-of-the-box • Zero-touch client deployments - Minimize support requirements • Revenue potential: €5 – €10 per month • End user benefits • All your personal/business data on your personal device • Increase personal productivity and communicate more effectively • No need to install, configure, manage upgrade applications on your phone • Work with your existing phone

  13. SYNCML DEVICE SUPPORT • Sony-Ericsson • T68i, K700i, P800, P900, P910, T610i, Z1010 (UMTS) • Nokia • 3650, 3660, 5140, 6230, 6600, 6820, 7610, 7650, 9210, • Siemens • SX 1, M65 • Downloadable SyncML clients for Windows Mobile and Palm • New devices added continuously

  14. Synchronizes Exchange data (depending on client capabilities) Email Inbox: from server to client only Incl. subfolders Outbox: from client to server only No synchronization of Drafts, Deleted Items and Sent Items Cost saving features Headers only Include attachments Max size (# of characters) – email body only Synchronization of sub folders is supported, but mapped to flat folder structure on client Calendar Past N days N days in future Contacts (GAL: Feature pack) Tasks Past N days N days in future Only incomplete (yes/no) Notes SYNCHRONIZATION OF EXCHANGE DATA

  15. ADDRESSING MULTIPLE MARKETS/CUSTOMER TYPES Mobile Operator Hosting Provider Fenestrae MDSSync Edition GPRS Fenestrae MDSSync Edition Professional/SOHO Small and Medium Business Enterprise

  16. TECHNICAL BENEFITS • Best integration in Hosted Exchange • Fenestrae experience and trust: 10+ years and 8500 customers • Tested and approved by Microsoft • Integration into AD, MOM, Microsoft Provisioning System • And Ensim Unify • Reference Architecture • Very scalable, highly redundant deployments • Easy to scale down if less stringent SLA requirements • Zero-touch deployment of services to end user • No client software required! • Single multi-service platform • Roadmap: Live Communication Server, MS CRM, …

  17. BUSINESS BENEFITS • Increase value of existing customers • And keep them • Differentiate to gain new customers • Low CAPEX up front investment • Fenestrae SPLA license – pay as you grow • Reduce operational costs • Lowest TCO in the industry • Rapid deployments and time to market • Low risk

  18. CALL TO ACTION • Find out more on • www.fenestrae.com/microsoft/hostedexchange/ • Contact Fenestrae to discuss your needs and requirements • Fenestrae Solution Demo account • Architectural design session • Proof of concept • Deployment

  19. THANK YOU QUESTIONS? Marcel van der Heijden Product Manager Fenestrae B.V. marcelvdh@fenestrae.com Tel: +31 70 30 15 100

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