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PRINCE WILLIAM CHAMBER OF COMMERCE GOVERNMENT CONTRACTING BUSINESS COUNCIL “Strategy and Tactics of Targeting Federal Agencies”. PANELIST: Gail Young, KO Solutions LLC. WHO IS YOUR CUSTOMER?. What agencies need what you’re selling?
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PRINCE WILLIAM CHAMBER OF COMMERCEGOVERNMENT CONTRACTING BUSINESS COUNCIL“Strategy and Tactics of Targeting Federal Agencies” PANELIST: Gail Young, KO Solutions LLC
WHO IS YOUR CUSTOMER? • What agencies need what you’re selling? • Have you checked FedBizOpps to review what procurements a target agency has conducted during the past 12-24 months using your NAICS codes? (www.census.gov/naics) • What Prime Contractors are getting most of their business? • How long is the average period of performance for each awarded contract? (i.e. do you know the “recompete cycle”? www.kosolutionsllc.com
WHO IS YOUR CUSTOMER? (cont’d) • How does your customer buy what you’re selling? • Do they show a preference for multiple award schedules (GSA), or existing IDIQ contract vehicles? • Do they like to purchase using government purchase cards? • Do they like to issue their own stand-alone RFPs?? www.kosolutionsllc.com
WHO IS YOUR CUSTOMER? (cont’d) • Preference being given to any type of small business (set-aside)? • What small business subcontracting plan goals are in their RFPs? • What small business subcontracting plan goals are in the contracts of their large business prime contractors? www.kosolutionsllc.com
WHO IS YOUR CUSTOMER? (cont’d) • Where are the answers to these questions? • www.fbo.gov • www.gsaadvantage.gov • www.contractdirectory.gov • http://www.drms.dla.mil/newproc/index.shtml • Freedom of Information Act requests • Agency Small Business Representative www.kosolutionsllc.com
How/where to find a champion • a. Small business liaison, program managers, thought leaders • Government agency • SBA • Small Business POC within large business prime contractor • Networking organizations • b. What questions to ask – that they may be able to answer? • what types of services/supplies do they need? • what are their “most pressing needs”? • how do you get on their bidders’ lists? • Are there any bidders’ conferences coming up? • What are the characteristics of their “best performing” suppliers? www.kosolutionsllc.com
How/where to find a champion (cont’d) • c. What can’t they help you with? They can’t talk about your competition They can’t talk about RFP-specific requirements, evaluation criteria, etc. for an on-going acquisition. They can’t help you submit a “winning proposal”. They can’t award you a contract “just because” you’re a small business, or “just because” you’re the incumbent, or “just because” you’re not an incumbent! www.kosolutionsllc.com
Who is your competition? • How does what they’re selling differ from your offering? What are their/your competitive discriminators? How do you stack up? What is your “value proposition” versus your main competitors’? • What are their prices? • Non proprietary versus proprietary • Current versus future • Do you have/can you get copies of their recent contract wins? www.kosolutionsllc.com
Who is your competition? (cont’d) • d. What do their customers think of their performance? • e. Where can you get answers to the above? • Freedom of Information Act Requests • Trade Shows • Teammates • Networking FACTS: VALIDATE AND VERIFY CONTINUOUSLY www.kosolutionsllc.com