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5-6 December 2005 - Melbourne

Rehabilitation Allied Health Assistants Presenter: Dina Watterson Hospital: Vulcan Key contact person for this project: Lauren Andrew, lauren.andrew@mh.org.au. 5-6 December 2005 - Melbourne. KEY PROBLEMS.

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5-6 December 2005 - Melbourne

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  1. Rehabilitation Allied Health AssistantsPresenter: Dina WattersonHospital: VulcanKey contact person for this project: Lauren Andrew, lauren.andrew@mh.org.au 5-6 December 2005 - Melbourne

  2. KEY PROBLEMS • There were multiple funding sources for Slow to Recover patients (DHS funded program) at Gardenview House (GVH). The model was that external care attendants were employed by an agency with STR funds and internal AHA (all discipline based) were employed for rehab. This lead to multiple workers employed for similar tasks for the same residents whom all have TBIs

  3. HOW WE DID IT • Project Started: January 2005 • Staffing: A team leader was appointed for all Allied Health (Gd 4) whom then rolled out the plan to appoint 6 AHAs - generic • Funding: Occurred through negotiation with DHS – STR program to have all STR funds controlled within our health service. Evaluation supported by DHS grant • Duration: ongoing – evaluation now!

  4. INNOVATIONS IMPLEMENTED • Leader of AH introduced and change to service delivery at AH level (reduced no’s of private practitioners) • Employment of 6 AHAs whom function as specialised TBI workers supporting the client in reaching their therapy goals • Orientation and training of AHAs

  5. OUTCOMES SO FAR • Decrease in workers providing care in GVH from 35 to 6 • $70,000 profit from changes per annum • Turnover has improved from 25% to 5% Evaluation occuring at present: • 1. resident and carer satisfaction (running the focus group today!) • 2. staff satisfaction at GVH

  6. LESSONS LEARNT • Look from a client perspective • You can change the system (even if it looks well bedded down) if you go from what’s best for the clients • Allocate more for time and funds for training

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