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Emergency Room Observations Pecha Kucha. Jenny Liu BMED 8813 Fall 2012. Expectations. Crowded waiting rooms and hallways General confusion / stressful environment Large space to support ER’s capabilities. Impressions. Most were pretty positive Skewed by the expectation of the worst
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Emergency Room ObservationsPechaKucha Jenny LiuBMED 8813 Fall 2012
Expectations • Crowded waiting rooms and hallways • General confusion / stressful environment • Large space to support ER’s capabilities
Impressions • Most were pretty positive • Skewed by the expectation of the worst • Focused on: • General use of space • Noise level • Overall environment
Overall ER • Did not span a large area of the hospital • Compared to the pathology labs in Grady • Pro: efficient use of space
Overall Environment • Like an airport terminal
Reflection • Environment reflects the idea that people are doing their work quickly enough • Ex: CULC building
Check-in / Registration • Like a bank teller • Feels very efficient
Security • Came in the front door of the hospital and didn’t have to go through the metal detector • Purpose?
Dirty rooms • Expected to see rapid turn-over time
Identified Problem • No electronic transfer of medical records from EMT to triage • [Communication]
Preliminary Problems • Clutter in the patient observation and triage rooms • Can create additional stress on patients and family members
Conclusion • Seems to be a pretty efficient system • Would need to see more ERs for comparison
References • Lectures from class • Tour guide at Grady: Eli Po • Lecturers: Jeremy Ackerman, David Cowan, Ellen Do, Craig Zimring • Pictures from: • https://www.dropbox.com/home/HOF%20Grady • http://inplacenews.wordpress.com/2008/08/06/cdc-says-emergency-room-wait-time-averages-an-hour/ • http://www.sanfranciscosentinel.com/?p=25003 • http://www.osha.org • http://www.kaiserhealthnews.org/stories/2009/october/02/grady.aspx • http://www.flickr.com/photos/jim_watkins/4265226327/ • http://www.xkcd.com • http://www.ajc.com • http://ce.gatech.edu/media/news/5701 • http://www.flickr.com/photos/georgiatech/6937981452/ • Questions?