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10 Benefits of Using Hosted PBX Solutions As the Information and Communication Technologies developed, the office communication was also revolutionized with it. It is no more about an analogue number or minute-based calling; it is the way employees, employers and customers access each other. It is about 24/7 connectivity, international calling and diversity of devices including phones and mobile phones. Now, the office communication is about voicemails delivered to email, transcribing, video conference, and secure data exchange. With the traditional systems, these features cost a fortune to subscribe and implement. But, the availability of the new technology has made these sophisticated features available at a much lower price. The modern Hosted PBX solutions come with the myriad of features and have significant advantages over the analogue and IP PBX. Some of these are enlisted here.
1- Cost Especially for small and medium enterprises, the cost is an important factor when making a purchase decision. The hosted PBX eliminates the need to buy the equipment, software and hardware, considerably lowering the cost of the communication system. The service provider is responsible for implementation and management of Hosted PBX which reduces the cost. So, it has both a low upfront cost and low maintenance cost.
#2- Easy Management Because of Graphical Interface If you held a traditional PBX, you would understand what it meant to repair a problem. Among so many input and output switches and meters of copper wires, it was almost impossible for a common person to touch it. But, the hosted PBX has a web-based or graphical representation with individual login portals for companies. You can control the PBX from this portal. #3- Makes Wireless Phones A traditional PBX comes with kilometers of copper wires which are spread across the office. But, in hosted PBX, everything is wireless. The PBX connects with the phone lines over the Internet instead of physical wires.
#4- Easy syncing of VOIP You can sync the VOIP Phone Systems with the Hosted PBX to enjoy international calling and other VOIP features seamlessly. If your business is spread in different countries or even continents, you can spread the same communication system at all offices. #5- No Lock-Ins With a proprietary phone system, you face either a system lock-in or a vendor lock-in. The software and hardware work with only a certain vendor and cannot work with the services of another vendor which means that you have to change everything if you want to change a vendor. But, Hosted PBX systems do not have any such restriction. #6- Easy Scalability The hosted PBX systems have easy scalability. Whether you have to upsize or downsize, it is easy and does not require any large up-front investment. It means if you have a number of employees coming in, you can get more extensions quickly and without changing the equipment. All you will need is to buy more telephone sets and connect them to the internet to PBX
#7- Connect to Workplace Anywhere The concept of the workplace has changed over the decade. It does not mean a fixed building or office in one city, but it means any place from where employees are working. Now, employees need to stay connected on their phones and home phones. The Hosted PBX allows connecting multiple phones to the PBX Phone System including employees’ mobile devices. Contact: Brian J.Young 136 Professional Center Pkwy San Rafael CA 94903-2746 Phone=415-499-7600 Website: http://www.resourcetelecom.com