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Technical Services 2.0: “Mashing up” traditional and new services

Technical Services 2.0: “Mashing up” traditional and new services. Rebecca Kemp Serials Coordinator, UNC Wilmington ACRL/NY Annual Symposium 2007 “Library 2.0: A New Social Model”. What’s a “Mash-up?”.

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Technical Services 2.0: “Mashing up” traditional and new services

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  1. Technical Services 2.0: “Mashing up” traditional and new services Rebecca Kemp Serials Coordinator, UNC Wilmington ACRL/NY Annual Symposium 2007 “Library 2.0: A New Social Model”

  2. What’s a “Mash-up?” • Urban Dictionary: “A remix made by taking two different songs, usually by two separate artists, and combining them into one.” • Wikipedia: “a web application that combines data from more than one source into a single integrated tool... Content used in mashups is typically sourced from a third party via a public interface or API” Definitions as they appeared online as of 11/27/2007

  3. Presentation Structure • Traditional Technical Services • What’s Hip and Happenin’? Some new OPAC models • Exemplars of Catalog 2.0 • The larger information-storage / information-seeking context • What can we do to make the OPAC even better?

  4. Traditional Technical Services • Acquisitions • Bibliographic Control (Cataloging) • Authority Control All of these continue in Technical Services 2.0, but with more services added...

  5. What’s Hip and Happenin’? Some new OPAC models First of all, ILS vs. OPAC. • Emerging idea: Dis-integrated Library System • ILS for business operations, inventory, and circulation • Other program(s) for OPAC display • What we want: standards-compliant, interoperable systems

  6. New OPAC models, continued • What is wrong with the old OPAC? • Clunky search interface; no relevance ranking; inability to narrow down results easily • Not a social experience, personalized • Lack of user-created content • Information only about the physical holdings; lack of connection with web resources • Lack of information about the cataloged items

  7. New OPAC models, continued What’s right with new models “A more fruitful and delightful library catalog search experience.” --Faiks, Angi, Amy Radermacher, and Amy Sheehan. “What ABOUT the book? Google-izing the Catalog with Tables of Contents.” Library Philosophy and Practice, Special Issue on Libraries and Google (2007) : 1-12.

  8. New OPAC models, continued • Good search interface, relevance ranking; faceted search results: NCSU’s Endeca catalog

  9. New OPAC models, continued • A social experience: user reviews, rankings; personalized: Ann Arbor District Library SOPAC

  10. New OPAC models, continued • User-created metadata / authority control (tags): U Penn’s Penn Tags

  11. New OPAC models, continued • Information about the cataloged items: TOCs, cover images, reviews: UNCW’s implementation of Syndetic Solutions, in development

  12. New OPAC models, continued • Seamless integration of electronic content, connection to web, and perhaps more to come here: Queens Library AquaBrowser

  13. Exemplars of Catalog 2.0 • Add-on services to a catalog • Del.icio.us tagging / PennTags / LibraryThing information • Call number browse (see WNCLN or NCSU Endeca) • Syndetic Solutions TOCs, cover images, reviews • XC: EXtensible Catalog, in development. Open source software to make catalog metadata OAI-compliant; to index all metadata; make interface to search index

  14. Exemplars of Catalog 2.0, continued • Del.icio.us in Thunder Bay Public Library

  15. Exemplars of Catalog 2.0, continued • LibraryThing widget at Shenandoah Public Library

  16. Exemplars of Catalog 2.0, continued • New interface and search • Endeca ProFind, MediaLabs AquaBrowser, ExLibris Primo, Innovative Encore, OCLC WorldCat Local (beta at University of Washington) • Villanova University’s VuFind • Casey Bisson’s Scriblio at Plymouth State University (Formerly WpOPAC) • Ann Arbor District Library SOPAC (Social OPAC) • Koha and Evergreen (Georgia PINES) open source ILSs • Ungava (National Research Council Canada testbed)

  17. Exemplars of Catalog 2.0, continued • Casey Bisson’s Scriblio at Plymouth State University (Formerly WpOPAC)

  18. The larger information-storage / information-seeking context • Google, especially Google Book Search (AKA “The Competition”) • Amazon.com (Also AKA “The Competition”), LibraryThing • Open Library – meta-library (?) project incorporating OCA digitized materials, Google Book Search, in development • Open Content Alliancedigitization project: incorporating materials in public domain, hosted by Internet Archive • A bigger WorldCat.org?

  19. What can we do to make the OPAC even better? • LC Working Group on Bibliographic Control report Watch for draft report: November 30, 2007 on LC website Final report expected January 9, 2008 • Use metadata produced by publishers, increase cooperation between publishers, catalogers • Establish FRBR structure; serials work-level identifiers • Integrate user-created metadata into catalog • “De-couple” components of subjects • Encourage digitization of materials and integration of digital materials into catalogs

  20. What can we do to make the OPAC even better? Continued • FRBR-ized serials...

  21. Selected Sources • Bahr, Ellen. “Dreaming of a better ILS.” Computers in Libraries 27.9 (2007) : 11-14. • Faiks, Angi, Amy Radermacher, and Amy Sheehan. “What ABOUT the book? Google-izing the Catalog with Tables of Contents.” Library Philosophy and Practice, Special Issue on Libraries and Google (2007) : 1-12. • Library of Congress Working Group on Bibliographic Control. Interim Draft Report Recommendations. November 13, 2007. Available online at http://www.loc.gov/bibliographic-future/meetings/docs/bibfuture-report-nov13-2007.ppt.

  22. Selected Sources, continued • Markey, Karen. “The Online Library Catalog: Paradise Lost and Paradise Regained?” D-Lib Magazine 13.1/2 (2007). Available online at http://www.dlib.org/dlib/january07/markey/01markey.html. • Pennell, Charley. A New Kind of Catalog. 2007. Available online at www.lib.ncsu.edu/endeca/presentations/200710-ncla-pennell.ppt. • Rethlefsen, Melissa. “Tags Help Make Libraries Del.icio.us.” Library Journal 132.15 (2007) : 26-28.

  23. Questions? Thanks for attending! Rebecca Kemp Randall Library University of North Carolina Wilmington kempr@uncw.edu (910) 962-7220

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