Balance Score Card

Balance Score Card ATKM 952 801 14 Dec 07 Mr.Poj Paniangvait 502152009 Ph.D. KM CAMT CMU 2/2007

BSC • Corporate Vision • To be leader in the world class standard of foods industry base on fulfillment of the customer needs.

BSC • Missions • Gathering of food business best practice know-how. • Create good quality and innovative products for supporting customer’s infinite satisfactions

BSC • Strategy Map • Financial Perspective • Customer Perspective • Internal Perspective • Learning and Growth

BSC • Weighting Perspectives • FinancialPerspective 30% • Customer Perspective 40% • Internal Business Process 15% • Learning and Growth15%

BSC • Customer Perspective (40%) • Quality Products • Healthy Products • Green Products • Innovation

BSC • Internal Business Process (15%) • World Class Standards • R&D

BSC • Learning and Growth (15%) • IT Service • HRM (Matrix Org/Competency) • Intra CoP KM

BSC • Financial Perspective (30%) • Project & Budgeting • Cost Optimizing

BSC • Strategy Map Financial Perspective Project & Budgeting Cost Optimizing Customer Perspective Product’s Quality Healthy Product Green Product Innovation Internal Business Process Perspective World Class Standard R&D Learning and Growth Intra CoP HRM IT Service

BSC • Key Drivers • Worker’s quality of work life. • Knowledge sharing society. • Innovation support.

Thank You

Balance Score Card