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Sarah Mbatha & Marc Molloy

Juliet Grant – Family Mosaic. Sarah Mbatha & Marc Molloy. Why we do it The journey so far Our offer Employment Boot Camp The future. 2012 Process mapped customer journey Developed value for money baseline Initiated employment control group study.

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Sarah Mbatha & Marc Molloy

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  1. Juliet Grant – Family Mosaic Sarah Mbatha & Marc Molloy

  2. Why we do it The journey so far Our offer Employment Boot Camp The future

  3. 2012 Process mapped customer journey Developed value for money baseline Initiated employment control group study

  4. Launched 1000 into Jobs linked to Family Mosaic manifesto ‘Health, Wealth and Wellbeing’ Employment target linked to staff annual bonus Created staff ‘pledge’ events Track individual outcomes

  5. Service Ethos: Jobs for people, not people for jobs Customer led relationship Non competitive team culture

  6. Personalised support Pre & Post employment training Employer engagement (not a brokerage) Support transition to employment

  7. Innovative Courses: Get that Job Get that promotion Business Boot Camp Employment Boot Camp

  8. Employment Boot Camp: What is it? How does it work? Outcomes

  9. Designed to challenge medium to long term unemployed to: • Rethink their lifestyle • Identify and address personal barriers • Change their attitude • Feel positive about the future

  10. Challenge, Invigorate and Inspire customers through practical workshops designed to improve: • Confidence, motivation & job search • Money management skills & financial awareness • Personal fitness & nutrition

  11. Pre Course Interview Incremental Holistic Learning Programme Personalised Follow Up Support Package Targeted Recruitment 1 hour workshops 2 Days per week 6 week Course In Work Support

  12. Making a Difference: “I’d given up on myself and Boot Camp saved me. I’m working again, can pay my way and hold my head up high” Daniel 42

  13. Confidence Module: Self Confidence Self Presentation Self Motivation

  14. Nutrition and Wellbeing Module: Understanding different types of nutrition Healthy eating Wellbeing

  15. Health Module: Fitness Health Vitality

  16. Money Management Module: Money and debt management Lending & loans - avoiding the sharks Finding the right financial product Personal action plans - 1:1 support

  17. Employability Module: Effective job search Application and CV’s Interview practice

  18. Making a Difference: “I’d given up on myself and Boot Camp saved me. I’m working again, can pay my way and hold my head up high” Daniel 42

  19. Making a Difference: “I’d given up on myself and Boot Camp saved me. I’m working again, can pay my way and hold my head up high” Daniel 42

  20. Courses: EBC: 31% into work Youth EBC: 45% into work GTJ: 40% into work Care & Support staff training

  21. People in work: 736 into Work (April 2012-Present) 160 Apprentices 110 Care & Support Customers

  22. Outputs: 301 into work (2012-13) 148 into work (2013-14; Q1-2) 91 apprentices 80% retention rate (3months)

  23. 1

  24. 2

  25. 3 Reduction in arrears

  26. Support career progression Support affordable childcare Focus on over 50s Business start-up courses Fixed term tenancy offer

  27. ?

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