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HELP: Hispanic Emergency Liaison Program

HELP: Hispanic Emergency Liaison Program. Justin G. Tilghman , MS, AEM, EMT-P Deputy Director Fire & Emergency Management. Background. Idea proposed after Hurricane Irene Needs in Latino Community Developed in 2012 Purpose Bring together leaders in the Spanish speaking community

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HELP: Hispanic Emergency Liaison Program

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  1. HELP:Hispanic Emergency Liaison Program Justin G. Tilghman, MS, AEM, EMT-P Deputy DirectorFire & Emergency Management

  2. Background • Idea proposed after Hurricane Irene • Needs in Latino Community • Developed in 2012 • Purpose • Bring together leaders in the Spanish speaking community • Facilitate information dissemination

  3. Committee Members • Emergency Management • Department of Social Services • Hospital • Public Health • Public Schools • Private Sector

  4. Training • 2 hour, tested class • Brief overview of EM • 4 Phases • Brief overview of ICS • Brief Overview of County EOP • ESFs • EOC/ICS Interface • Discuss role of HELP Rep. in EOC

  5. The Role of HELP • Point of Contact with Spanish-speaking community • “Face” of Emergency Management • Social/Cultural implications of “government officials” • Interpretation/Translation for non-emergency situations

  6. HELP in the EOC • Field calls from Spanish-speaking citizens • Translate/Review media releases • POC for Spanish-speaking media outlets • Radio, television, etc. • Serve in advisory role to EOC Director/IC in regards to Latino community issues/concerns • Information dissemination, etc.

  7. HELP in ICS/EOC Structure

  8. Utilization Since 2012 • 2012 Hurricane Season • Dissemination of preparedness materials • Segments on Spanish television programs • 2013 Spring Severe Weather Season • Dissemination of preparedness materials to schools • Dissemination of preparedness materials to migrant worker communities

  9. Typical Chain of Events EM Identifies Need Meeting w/ HELP Committee Public Health Public Schools Private Sector Hospital DSS • Patients • Families • Students • Families • Migrant Workers • Citizens • Churches • Stores • Business • Patients • Families • Clients

  10. Questions? Justin Tilghman jtilghman@co.lenoir.nc.us 252-559-6151

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