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Microsoft Dynamics CRM Consultant Sharing experience . Agenda. CRM from Personal perspective CRM for MBIE. Part 1: CRM from Personal perspective. My First Microsoft Dynamics CRM Book. Sams Teach Yourself Microsoft Dynamics CRM 2011 in 24 Hours By Anne Stanton. CRM Dynamics UNLEASHED.
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Microsoft Dynamics CRM Consultant Sharing experience
Agenda • CRM from Personal perspective • CRM for MBIE
My First Microsoft Dynamics CRM Book Sams Teach Yourself Microsoft Dynamics CRM 2011 in 24 Hours By Anne Stanton
CRM Dynamics UNLEASHED Microsoft Dynamics CRM 2011 Unleashed By Marc J. Wolenik, Damian Sinay, Rajya Vardhan Bhaiya
Developing Java Script http://jsbeautifier.org/
Some other tools that I'm using • Visual Studio • SiteMap Editor • Ribbon Editor
Ace training http://www.ace.co.nz/
Summary For Dynamics CRM clients: • Use as much out of the box functionality as possible • systems changing • business changing • cost of change is too expensive • Noone knows your CRM system is better than you • all invited developers need a time to understand your business processes For Dynamics CRM vendors: • Be more flexibles with your clients For people who learn about CRM • Great niche in IT career • Microsoft Dynamics CRM courses • Let’s share the experience