Engineer Research and Development Center USACE Reachback Operations Center (UROC)

1. Engineer Research and Development Center USACE Reachback Operations Center (UROC)

2. Blue Roof/ Rapid Temporary Repair (RTR) and Mobile Information Collection Application (MICA) Android App

3. Mobile Apps for Disaster Response Pilot Programs, approved for limited scope Blue Roof and Rapid Temporary Repair MissionIn 2010 ERDC was tasked by HQ EOC to develop an innovative solution for replacing clipboards with an interactive near-real time system for data tracking. From the homeowner request for assistance all the way to the final inspection of repairs the data is 100% digital with no paper forms. Mobile Information Collection Application (MICA) Generic Data Collector.In 2011 ERDC was tasked by HQ Emergency Operations Center (EOC) to develop an innovative solution for replacing current manual system with an interactive near-real time system for data collection of flood fighting activities. Current processes are antiquated and sector leaders asked for help to develop a better way.

4. X Blue Roof Digitized • Paper forms, stacks and stacks • Days for data to be seen by others • 100% human interaction for contractor assignments, USACE inspector assignments, and data entry • Slow response to homeowners • No pictures of damage or repairs • 5-7 Days Just to sort through applications • 2 weeks to get homes repaired

5. Blue Roof Digital Data Collection • The new clipboard • 60 Smartphones in ready-to-go kit • Off-the-shelf phone devices easily replaceable • In addition to computer applications, they can make calls, email and text message for field communications • Platform to support multiple applications at once

6. Blue Roof/RTR ROE • ROEs 100% digital • Data is tracked from beginning to end • Disqualifying questions • Customers can be disqualified immediately saving time and money for bad applications • All by the computer, no human involvement • Customers guided through a series of questions and sign the ipad to capture signature digitally.

7. Blue Roof/RTR Command Center

8. Blue Roof/RTR IPhone QA APPs Inspectors can use iPhones or Ipad 2s to track their cases and enter inspection values

9. Mobile Information Collection Application (MICA) Android App Used for the first time in the 2011 Spring Flood MICA can be easily modified for multiple Mission Areas

10. Flood Fight 2011 – MICA Data Collection Team members during their levee walks took photos, videos, and notes of sandboils, seepage, pumping efforts, and any other points of interest to send back to command center.

11. MICA Screens Field Personnel have a very intuitive screen for capturing field photos and videos

12. 60 Android Phones running MICA software Memphis District Kansas City District Omaha District Vicksburg District New Orleans District Over 6000 data points, 11,000 pictures and videoscollected from Cairo, Illinois to Morgan City, LA

13. Security & Testing

14. Experience Breaking Barriers Pilot Programs, approved for limited scope • PII Information – Homeowner Info • Interconnection Security Agreement (ISA) between FEMA and USACE – Signed by CECI Mr. Kazimer May 2010, and FEMA CISO Ms. Jeanne Etzel June 2010 • Memorandum of Understanding (MOU) signed by Ms. Etzel June 2010 and Mr. Kazimer July 2011 iPhone

15. Questions? Engineer Research and Development Center USACE Reachback Operations Center (UROC)