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Employee Engagement at Intrepid Travel. VTA State Conference, May 2008 Presenter: Janine de Kretser. About Intrepid…. International Tour Operator Co-founders Darrell Wade & Geoff Manchester Small group adventures to interact with local communities 14 off-shore companies
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Employee Engagement at Intrepid Travel VTA State Conference, May 2008 Presenter: Janine de Kretser
About Intrepid… • International Tour Operator • Co-founders Darrell Wade & Geoff Manchester • Small group adventures to interact with local communities • 14 off-shore companies • 700 staff (150 Australian)
Intrepid Values • We act with integrity • We are passionate about what we do • We encourage personal growth • We have fun • We are creative and innovative • We believe in sustainability & responsible tourism
Values & People Mgt • Recruitment • Induction • Performance Reviews • Company goal setting – Individual goals • Staff Survey • Product week-end
The challenge of engaging off-shore staff • Understanding of RT & Sustainability • Group Leader training program • Coffee sessions & company newsletters • Intrepid Awards: • Values Role models • Best Fundraiser company • Best RT company
The Intrepid Foundation • Supports a range of small local community development projects plus NGOs eg. • Amani Children’s Home (Kenya) • Braille without Borders (Tibet) • Aust Conservation Foundation • Greenpeace • Over $200,000 granted in 2007 • Staff participation
Heading towards Carbon Neutrality… • The “Al Gore” presentation • Staff gifts – Al Gore DVD, The Weathermakers • Green Assessment of all Offices • Subsidized assessment of staff homes • New office – 4.5 AGBR • The Carbon Reduction & Neutrality Plan