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Scottish Improvement Skills

Scottish Improvement Skills. Communicating improvement stories: A framework for talking about data. System of Profound Knowledge. Deming 2000. Communicating improvement stories: A framework for talking about data. By the end of this session you will be able to:

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Scottish Improvement Skills

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  1. Scottish Improvement Skills Communicating improvement stories: A framework for talking about data

  2. System of Profound Knowledge Deming 2000

  3. Communicating improvement stories: A framework for talking about data • By the end of this session you will be able to: • list key components of an effective improvement story • describe 4 steps in talking about data.

  4. Communicating improvement stories • Stakeholder analysis • Planning communications • Talking about data • Writing reports • Sharing success

  5. Communicating improvement stories: key stages • Why this project • Changes • Results • Lessons learned • Next steps

  6. Talking about data: 4 steps • The 4 Ws • Horse and Cart • Dimensions • GEE

  7. Step 1: The 4 WsWhere, Who, What, When Median 41 Pedometers issued Challenge announced

  8. Step 2: Horse and Cart

  9. Step 2: Horse and Cart

  10. Step 2: Horse and Cart Median 41 Pedometers issued Challenge announced

  11. Step 3: Dimensions • Horizontal axis • Vertical axis • Data points • Median line

  12. Step 3: Dimensions Median 41 Pedometers issued Challenge announced

  13. Step 4: GEE • Generalisation • Example • Exception Summarise what the chart is saying Point out data that illustrates the generalisation Draw attention to any exceptions

  14. Step 4: GEE Median 41 Pedometers issued Challenge announced

  15. Talking about data: 4 steps • The 4 Ws • Horse and Cart • Dimensions • GEE

  16. Talking about data: staff who smoke Support group launched Re-launch Free fruit Buddies

  17. Communicating improvement stories: A framework for talking about data: summary • Key stages • Why this project • Changes • Results • Lessons learned • Next steps 4 Ws Horse and cart Dimensions GEE

  18. References and further resources Online learning module: Measurement for improvement: Presenting data http://www.qihub.scot.nhs.uk/scormplayer.aspx?pkgurl=%2felearningmodules%2fMeasurement+for+improvement+-+Presenting+data%2f&height=800&width=1010

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