1 / 32

Academic Departments Admin. Assistants Workshop

Academic Departments Admin. Assistants Workshop. Overview of what University Studies is, does, and how it came about. Sharing ideas on our interaction with students. Helpful tips to keep in mind. . Workshop agenda. Much worse 1 st to 2 nd year retention rate.

byron
Download Presentation

Academic Departments Admin. Assistants Workshop

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Academic Departments Admin. Assistants Workshop

  2. Overview of what University Studies is, does, and how it came about. • Sharing ideas on our interaction with students. • Helpful tips to keep in mind. Workshop agenda

  3. Much worse 1st to 2nd year retention rate. • Lower average GPA...by a half of a point. • Two times more likely to have a discipline action. • 48% overall 1st generation - 59% of undeclared students Why Undeclareds?

  4. Founding Institution 2003-2004 • Significant assessment • Helped identify dimensions of success • Covered multiple operations • Headed by the Dean of Academic Experience Robert Fitzpatrick • Group formed from First Year Experience Committee Foundations of Excellence

  5. Randy Swain: “Learn to teach” • Graduate research and capstone • Advisor methodology • Residential Component • Volunteer advisor: 2004-2009 • Director 2009 - present My Role

  6. Developmental advising • Cohort pilot model • “Living Learning” • Non-Faculty advisors • O’Banion’s model is the theoretical foundation • Mission: • The Mission of the College of University Studies is to assist deciding students with the resources and personal attention needed to select the most appropriate major and to plot a course of action leading to graduation by the most effective route possible. The College of University Studies

  7. Exploration of Life Goals • Exploration of Career/Educational Goals • Selection of Educational Programs • Selection of Courses • Scheduling of Classes Terry O’Banion’sModel (1972) O'Banion, T. (1972). An academic advising model. Junior College Journal, 42, 62-69.

  8. Building Blocks of Developmental Advising

  9. Results • 80-85% Freshmen to Sophomore retention • Reduction in judicial issues • Strong community • Statistically significant GPA increase But something was wrong…

  10. The students who really needed us, were not participating. • Many students who were undeclared were not feeling any dissonance about it. • If they did come, they avoided real “work” and used the program to meet their immediate needs. • They would be honest towards the end of the year about how they “faked” tests and meetings. • I was the enabler! The Helicopter Advisor! But how can those numbersbe wrong? I started to notice something . . .

  11. It is a meta-conceptual framework combining O’Banion, TTM, and MI among others. • It addresses students learning and assumes little. • Has been very effective. • Can be easy to apply – it’s a change in mentality. • Has shown promise in efficiency: • A five-fold increase with no additional staff. • A seven-fold increase with a 25 hour/week grad assistant. The Targeted Advising Model (TAM)

  12. Precontemplation • Deliberation • Action TAM

  13. First Year incoming students • All undeclared students • Start with online course after orientation • Interventions depend on development • Current students • Internal transfers – major to major • Different intervention strategies So what exactly do you actually do??

  14. “What you leave behind is not what is engraved in stone monuments, but what is woven into the lives of others.” --- Pericles Learning vs. Service • Teaching vs. Providing • Learning vs. Receiving • Student vs. Customer

  15. Why should we care about “customer service” for OUR Students?

  16. Positive connections in the first term = Success!

  17. More integrated academically/socially • = Increased: • Commitment • Self-confidence • Motivation

  18. Caring attitude = THE most potential retention force.

  19. Why is Retention Important? • Resources to recruit are 4 – 6 times more expensive than to retain. • Only 30% of accepted students actually attend.

  20. Decrease for F12: • Reduced State funding • Fewer 18-year-olds • The economy

  21. We don’t realize the impact we can have on a student.

  22. Attitude is Everything!

  23. What purposeful things do you do to help a student feel welcome?

  24. Never be too busy.

  25. Listen to hear not to respond. • Make eye contact. • SMILE ! ! !

  26. No stupid questions • Comprehension Test • Empathize

  27. Help by teaching.

  28. Campus watchdog

  29. Believe • Power of “student service.” • Believe • Necessity of student retention. • Believe • Student loyalty = Growth of PSU

  30. Youhave the capability to make a difference!

  31. Youhave the capability to make a difference!

  32. Youhave the capability to make a difference!

More Related