Jamie Milner Vice President, Pipeline Integrity & Engineering

1. Jamie MilnerVice President, Pipeline Integrity & Engineering GIS at Enbridge Gas Distribution – The Long View

2. About Enbridge Gas Distribution • Canada's largest natural gas distribution company • Based in Toronto, Ontario • Enbridge Gas Distribution and its affiliates distribute natural gas to more than 2.0 million customers in central and eastern Ontario, Quebec, New York State and New Brunswick • Owns and operates 36,000+ km of pipelines in Ontario • Over the past 3 years, added an average of about 36,000 customer annually • ESRI user since 2011

3. Our industry faces a number of challenges that are changing how we manage…. • Public expectations have changed • Public want to more information and have more questions • Regulators and politicians are responding to the public • Shaped by Social media and other information sources • Consumerization of technology • Safety, reliability, and risk management continue to have increased focus • Urban sprawl, urban density – Creates a complex underground environment • Distributed energy infrastructure • Optimizing Risk vs Costs vs Performance • Capital investment needs a defined purpose, need, and timing • Regulators want to know what is needed? Why? And when? • Information Management and Security • Convergence of Information Technology/Operational technology • Emergence of “Smart Systems” connected to technology infrastructure • Large amounts of data being created and need to be managed • Data residing across multiple systems • This means, location and timing of information about our assets is critical to success

4. We developed a Business and Technology Roadmap that helped us prepare for the future.. • Started by defining business outcomes we were aiming for • Identified the capabilities required to achieve business outcomes • Defined the timing of when the capabilities would be required • Reviewed the current technology landscape • Developed a future technology and investment plan to match the capabilities to and outcomes to be achieved • Governed the roadmap • In 2009, GIS was identified as critical technology to exploit in our Asset and Integrity management practices • We have been leveraging ESRI technology for over 2 years Core GIS

5. We are leveraging the power of GIS in many ways today… Where is this corrosion area that needs to be inspected? Where is this emergency located? Where is this locate being requested? Where is this pressure alarm being triggered from? Operations Survey Damage Prevention WMC Where are the integrity mains that should be pigged this year? Where is this new pipe’s proposed location? What areas do we focus this campaign on? M &R Where are non-customers on mains? Construction Integrity Management Marketing Where are my leads and opportunities? Where is this leaking pipe that’s been detected? Could we get gas to this customer? Business Development Customer Connections Sales Enquiry Operations

6. Our use of GIS continues to expand within the organization.. • Use of GPS to capture location of the gas network assets and land base features • Enhancing our accuracy, completeness, and timing of information • Wireless data download and upload • Aimed at removing the paper based processes

7. Consolidation of information from different systems helps provide a unified view of work activity… Location of Lead and potential opportunities Consolidates work information and streamlines communication • Consolidates data from different systems to provide a unified view of Work and Asset information. • Helps identify potential environmental issues • Right information to the right users at the right time Identify potential environment issues – Creeks, Railway, Conservation Areas

8. Connection to operational technology enhances monitoring and control of the network.. • Shows the pressure recorders which qualify the filter criteria, and the map shows the location of individual recorders marked with blue balloons • Helps manage and prevent potential outages and emergencies Pressure readings captured the last 24-hours High, Low, and Average pressure. Lists the pressure recorders the location of individual records are marked with blue balloons

9. Visualizing Work request distribution enhances risk assessment and mitigation activities… • Shows the distribution of Work Requests which are on critical Mains or in its vicinity. The critical mains are those which operate at very high pressure. • Helps monitor and manage 3rd party work around critical mains • The Network Operations Center monitors these work requests for proactive risk assessment and mitigation Distribution of Work Requests which are on critical Mains or in its vicinity Distribution of Work Requests which are on critical Mains including polygons of projects

10. Assists in planning network analysis and risk management.. • Assists in planning network expansion and analysis • Building cascading models faster for analysis and decision making • In event of an emergency, models can be built in near real-time to asses impact on the network

11. The Long view.. • Incidents are preventable and to become highly reliable industry we will need to rely on location information and other data for decision making • In order to eliminate the risk of incidents, we need to know more information of our assets in real time. Location analytics will become very important • Smart Systems where assets will communicate condition and state information is the future • Large amounts of data will be created and will need to be processed into useable information for decision making • Information management and security will continue to be critical and understanding the practices will become important for all executives • Platforms like GIS will become the backbone of asset information and analytics and related decision making • Organizational commitment and leadership will continue to define success • We have leveraged GIS and will continue to do so, in order to realize the benefits of abundant, safe, reliable, and economical energy source and increase public confidence in what we do