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Staffordshire University Students’ Union. Hans Sprenkel - Business Development Manager Steve Thurlow - The Ember Lounge (Stoke) Chris Day - Leek Road Venue (Stoke) Steve Sutton - The Lounge (Stafford). Staffordshire University Students’ Union.
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Staffordshire University Students’ Union Hans Sprenkel - Business Development Manager Steve Thurlow - The Ember Lounge (Stoke) Chris Day - Leek Road Venue (Stoke) Steve Sutton - The Lounge (Stafford)
Staffordshire University Students’ Union • What changed in our approach to Best Bar None? • Whole team got on board with the initiative • Recognised the benefits BBN brings • Co-ordinated approach across all 3 venues • Not just lip service • Can do attitude
Staffordshire University Students’ Union • What changed in our approach to Best Bar None? • Built simple and robust processes • Spread the workload • Did the right things for the right reasons • Didn’t have to panic over the assessment
Staffordshire University Students’ Union • What now? • We have all union departments on board • We have our processes embedded • We know we will have better trained staff • We have safer venues for all customers and staff • We want to continue to be proud
Staffordshire University Students’ Union • Thank you • Any questions?