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Unify User Experience Across Devices

Unify User Experience Across Devices. Stanislas Corporeau October, 2010. The rise of connected devices. 1,000,000,000,000. Technology maturity. 1 Gbps. LTE-A. LTE. 802.16.m. 100 Mbps. 3G+. 3G. 802.11.n. 10 Mbps. 802.11.bg. 1 Mbps. Wimax. but not only on mobile networks….

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Unify User Experience Across Devices

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  1. Unify User Experience Across Devices Stanislas Corporeau October, 2010

  2. The rise of connected devices 1,000,000,000,000

  3. Technology maturity 1 Gbps LTE-A LTE 802.16.m 100 Mbps 3G+ 3G 802.11.n 10 Mbps 802.11.bg 1 Mbps Wimax but not only on mobile networks…

  4. Blurring barriers “The age of privacy is over” Mark Zuckerberg

  5. New normality A new set of experience across… Any device Any network Any time

  6. MyIC Experience MyIC Phone Seamless experience across devices Unified presence Unified messaging MyIC Desktop MyIC Mobile

  7. MyIC mobile experience Accessible on any device, cellular and WiFi

  8. MyIC experience: nomadic mode One number, VIP interactions screening… Easy management of my virtual workplace

  9. MyTeamwork experience Conference call – Participants (4) • 02:35 • Sab Granhr • Alcatel-Lucent UK • Technical Support • Eric Grana • Alcatel-Lucent Germany • Product Manager • Joanna Lumlay • C.S.O. UK • Product Manager Connecting front & back offices Virtual teams Video

  10. Innovating in Healthcare Specialist Office Surgical Team Conference Room Patient’s Home

  11. Business vs. IT management Security! Efficiency! Simplicity! Productivity!

  12. Easy licensing Experience Devices Base License Hard Phones Conversation Services: Telephony, IM, presence, HD video… MyIC User Soft Phones Options DESKTOP Unified Messaging Conferencing MOBILITY … Communication as a Service

  13. Unified management devices users services Unifying Platforms My IC My TeamWork Easy profile based mass provisioning across devices, platforms and applications

  14. TLS, HTTPS, Reverse proxy, Firewalls, SBC Security Business Communications Platform 3G 3G+/LTE WAN ISDN Hot spot Home WiFi Corporate WiFi

  15. Unified user experience – key takeaway Employee productivity • Seamless experience across devices • Efficient team working • Enriched communications IT serviceability • “as a service” communications • Profile based easy management • Security and reliability

  16. Evaluation of this session Please take 2 minutes to fill out the evaluation form, distributed to you by the speaker Please fill out as title of this presentation: « Unified Management » Submit the form when leaving the room or put it in one of the boxes that you find everywhere in the venue THANK YOU

  17. www.alcatel-lucent.com

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