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Journal “No one cares to speak to an unwilling listener. An arrow never lodges in a stone: often it recoils upon the sender of it.” How often are you not listening? How can you listen more effectively?. Listening Skills – Self Evaluation

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Journal

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  1. Journal “No one cares to speak to an unwilling listener. An arrow never lodges in a stone: often it recoils upon the sender of it.” How often are you not listening? How can you listen more effectively? Listening Skills – Self Evaluation www.adv-leadership-grp.com/programs/evaluations/listening.htm

  2. Reflective Listening • When the listener mirrors back the thoughts and/or feelings the speaker is experiencing. • “Are you saying …” • “You seem …” • If the listener if wrong then the speaker can restate in a different way.

  3. Listening Blocks • I must defend my position. • I’m looking for an entrance into the conversation. • I don’t have time to listen to you. • I already know what you have to say. • I know what you should do.

  4. Active Listening • Ask questions, not with yes, no or one word answers. • Use appropriate eye contact. • Not if understand or ask for clarification. • Don’t cross arms or legs or lean back. • Lean slightly forward. • Facial expressions and tone of voice. • Be honest and sincere.

  5. Active Listening • Open-ended questions • Closed: Are you feeling badly today? • Open: How are you feeling today? • Reflection (paraphrasing)

  6. Practice • Pair up – one speaker, one listener • Interview partner for 4 min. • Interviewers job is to encourage partner to share information and feelings by using non-verbal signals and active listening. • Interviewer needs to find out where person was born, favorite subject in school, have they ever cheated on a test, and feelings about premarital sex. • Switch roles. • New interviewer needs to find out how many siblings they have, hobby, have they ever stolen anything, and philosophy of kissing.

  7. Evaluation • Each person report the results of their interview. • Evaluate your listening skills. • Were you distracted while listening? • Did you feel heard by your partner? • How did you feel in each role? • Do you feel like you know your partner better after this activity? • Was there anything you noticed during this activity that made you feel your partner was or wasn’t listening to you?

  8. How Well Do You Listen?

  9. InternetListening Quiz

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