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State Purchasing. How to Work with the New State Term Contract System Florida Government Conference Tallahassee, FL September 19, 2004. Working with the New STC Session Overview. Recent Background for Services Contracting Recent RFP for IT Consulting Services STC
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State Purchasing How to Work with the New State Term Contract System Florida Government Conference Tallahassee, FL September 19, 2004
Working with the New STC Session Overview • Recent Background for Services Contracting • Recent RFP for IT Consulting Services STC • Overview of Current IT Consulting Services STC • Questions
Background of Services Contracting 2000-2001 Various audits criticize number of IT Consulting contracts, lack of competition, inadequate terms, and confusion of use • Audit of State Term Procedures for Acquiring IT Consultant Services (DMS IG Report No. 2000-118) • Selected State Agencies’ IT Consultant Procurement Practices (AG Report No. 02-050 Oct. 2001) • IT Consultant Services Contract Audit (EOG IG Report Sep. 2001) DMS Purchasing memoranda provided interim guidance • State Term Contracts for Information Technology Consulting Services Memo. No. 1 (00/01) (rev. Sep. 5, 2000) • Multiple Award State Term Contracts, Memo. No. 5 (00/01) (Oct. 5, 2000)
Background of Services Contracting Long and Winding Legal Road 2001 Florida amends 287 to define ITN and authorize its use when ITB or RFP will not result in best value. Defines RFQ as another type of “solicitation,” but does not fit it within 287.057 framework 2002 Florida redefines RFQ, clarifies that ITB, RFP, and ITN are the three types of competitive solicitation, repeals 287.073 (procurement of IT), and amends 287.042 to authorize procuring of IT services via competitive solicitation rather than competitive negotiation Congress enacts E-Government Act, amending GSA statute to allow for cooperative purchasing from GSA Schedule 70 MAS
Working with the New STC Session Overview • Recent Background of Services Contracting • Recent RFP for IT Consulting Services STC • Overview of Current IT Consulting Services STC • Questions
Recent RFPOrigin and Direction • In July 2003, DMS ceased the old method of awarding IT Consulting contracts. No new applications were processed, but previously-existing contracts were renewed short-term to avoid coverage gaps. • Goal was conform to recent legal changes, address audit concerns, and adopt best practices
Recent RFPAs Is vs. To Be: Contract Pricing As Is • Vendor defined ceiling price • State could not benchmark price To Be • Leverage latest market analysis • Contract indicates reasonable price • Provide Ceiling Rates for Staff Augmentation • Provide Basis for Fixed Price Task Order Negotiations for Contract Users
Recent RFPAs Is vs. To Be: Contract Offerings As Is • Vendor-defined categories & descriptions • Difficult to compare consultants’ services To Be • Standardize categories & descriptions • Provide organizational context • Detail job characteristics • Specify education & experience
Recent RFPDevelopment and Timeline April 2002 DMS issues ITB for IT Hardware, employing new terms and conditions gleaned from extensive review of state and federal best practices Sept 2002 Working with STO, DCF issues a “multiple-award procurement designed to provide a broad range of [IT] support resources” (cancelled) Mar 2003 DMS and STO conduct public hearing and receive comments on IT contract terms and conditions from individual vendors and industry trade group (ITAA)
Recent RFPDevelopment and Timeline July 2003 DMS announces change in approach and vets possible new approaches in public meetings of CIOs and Purchasing Directors Sept 2003 DMS issues draft RFP as an RFI and conducts public meeting to explain approach and invite feedback Jan 2004 DMS releases RFP and conducts pre-proposal conference Feb-Mar 2004 Proposals submitted and evaluated April 2004 New two-year contract awarded effective April 1
Recent RFPFinal Contract Model • Do not follow MAS model. No need to replicate Schedule 70. • Generally follow GWAC model (e.g., ANSWER, Millennia, Millennia Lite, ITOP II, CIO-SP2), but without limiting number of awards • Do not attempt to be all things to all people – recognize this is just one tool among many to get a job done • Contract is not the sine qua non “IT vendor list” • Contract is non-exclusive, agencies are free to conduct stand-alone solicitation • Alternative contract sources (GSA or other) • Sole source (least favored but sometimes justified)
Working with the New STC Session Overview • Background of Services Contracting • Recent RFP for IT Consulting Services STC • Overview of Current IT Consulting Services STC • Questions
New STCBreakdown of Awards • Total Awards – 143 • Small/minority awards – 37 • Breakdown by Functional Project Areas (1) Analysis and Design - 60 (2) Development and Integration - 70 (3) Operational and Support - 48 (4) Staff Augmentation Services – 119
New STC Functional Areas(1) Analysis and Design IT Planning, Studies, and Assessment to assist organizations in IT capital planning and assessment • Business case analysis • Performance measurements • Validation and verification of systems development • Estimating ROI and/or earned value • Compliance with STO interoperability standards
New STC Functional Areas(2) Development and Integration • Management of systems integration • System and software development • Modernization of legacy systems to web enabled applications • Software development, customization of (COTS) software packages, and migration to modular applications • Development and integration internet/intranet/web applications • Development and integration of security, firewalls, and critical infrastructures • Development, integration and implementation of the following: • Networks (e.g. LAN/WAN/MAN) • Data warehousing • Electronic Commerce/Electronic Data interchange • Groupware • Next generation internet • Client/Server computing • Workflow and imaging
New STC Functional Areas (3) Operational and Support • Management and support of LANs, MANs, and WANs • Computer systems administration, management and maintenance • Data entry, data storage, data retrieval, and electronic records management • Specialized workstation (i. e. CAD, CAD/CV, GIS) support • Computer equipment maintenance (both on-going and on-call) • Desktop support • Production Support • Database generation and database management • Data and/or media management • Document Imaging Services • Disaster Recovery Services • Orientation and training • Information center/help desk
New STC Functional Areas(4) Staff Augmentation • Unlike the previous three, this project area does not relate to a particular part of a project lifecycle. Staff augmentation is not generally project-oriented. The contract offers a wide variety of job titles and scope variants. • Contractors need not provide coverage statewide or in all job titles. They may offer only hourly staff-augmentation services for the awarded job titles under a T&M Task Order (unless award also received in another project area).
New STC General Condition 5.2 The State anticipates no need to add vendors during the life of any Contract resulting from this solicitation, but reserves the right to do so if service levels fall below acceptable standards based upon feedback from eligible users or if a significant number of vendors are removed due to breach of contract, in which case, new Contractors will be added only as replacements for deleted vendors.
New STCGeneral Condition 7.02 Upon completion of a Task Order issued pursuant to this Contract, both the Contractor and the Customer must submit comments regarding the Task Order. The Contractor must complete the Completed Task Order – Contractor Form, and the Customer must complete the Completed Task Order – Customer Form. The purpose of these forms is to allow the State to identify opportunities for improvement in the IT consulting contracting process, and identify any problems that might relate to the use of this Contract or any particular Contractor. Such forms allow the State to continually improve its processes as well as ensure that all Contractors can consistently provide quality service to Customers.
Working with the New STC Session Overview • Background of Services Contracting • Recent RFP for IT Consulting Services STC • Overview of Current IT Consulting Services STC • Questions
Additional Information or Comments We welcome your feedback! Stu Potlock Purchasing Analyst Team Lead IT Contracts potlocs@dms.state.fl.us http://dms.myflorida.com/purchasing