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Overview 2011 & Action Plan 2012

Overview 2011 & Action Plan 2012. Stanley Chao 2011.12.30. Overview 2011. PFYP PERFORMANCE. Unit :Million. 100%. 2. PFYP trend. New compensation scheme. Unit :Million. 2011. 2010. 3. Headcount - manager. Headcount - agent. 2011Q3 -market Share.  FYP Ranking 7, Agents Ranking 5.

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Overview 2011 & Action Plan 2012

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  1. Overview 2011 & Action Plan 2012 Stanley Chao 2011.12.30

  2. Overview 2011

  3. PFYP PERFORMANCE Unit :Million 100% 2

  4. PFYP trend New compensation scheme Unit :Million 2011 2010 3

  5. Headcount - manager

  6. Headcount - agent

  7. 2011Q3-market Share FYP Ranking 7, Agents Ranking 5 7

  8. PFYP Quality • Premium Collection 59.6% • Persistency Rate 41.3%

  9. Top10 BM/SM Salary Unit :Million

  10. EAS↑ % of attaining target

  11. Overview conclution 1 1 PFYP & Headcount Excellent 2 Good BM/SM salary is very high 3 Agency Quality is not very good 4 Recruitment ability Excellent Sale ability  Average

  12. Action Plan 2012

  13. Revise Compensation Scheme Increase agent target 40%~60% Target 1 Case → ↑ 2 case/ agent Personal sale requirement Pro-motion Time period: 1 WKM  3 WKM Headcount: ↑ SAS & EAS standard Fast Stable

  14. Incentive Plan in 2012 Q1 Q3 Q4 Q2 PFYP Cao Phong Recruitment PFYP Anniversary Recruitment 4~12WKM oversea travel Cap1:South Asia Cap 2: Japan or Taiwan or korea Cap 3:Europe or USA Singapore 14

  15. Cao Phong 2012-Singapore 1.TW Chairman & 3,000 agents 2.Welcome Party- take over Resort World 3.International Performance 4.6 star quality

  16. Revise Performance Ranking 2012 PFYP 20% Target 20% Growth rate 20% Premium 20% Persistency 20% 2011 PFYP 50% Target 30% Premium 20% Care Quality

  17. Performance link Quality • All incentive will link to persistency rate or premium collection rate

  18. Set up GA ( General agency) Current Region NGUỒN LỰC CHỦ YẾU Potential Region Enhance service Set up GA increase Agent ability Test/ serve customer

  19. Add premium collection manager CRD Premium Collection Branch Manager RD CS Collector Supervisor RDO BDO BM Collector Service Agent (ESA↑) 100cases Orphan policycho collector →50% FYC or RFYC Support line

  20. 1 ↑ RD/BDO/BM/SM ability 2 ↑ agents’ sales ability 3 ↑ agents’ persistency rate Enhance training system

  21. Back to “Basic” Find Right People Do Right Thing (Develop Headcount) (Insurance meaning) Sales ability： ＊OPP/CIW ＊CI – friends supporting Target： ＊Friends/relative ＊Customers

  22. Version High Quality High quality agents High quality policy High quality result

  23. Thank You !

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