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Commissioning and Payment by Results. Felicity Smith FaithAction. Way Commissioning Was. More of a collaborative way of working Could know your commissioner Money was good. Way it is now… . Tighter budgets Greater competition Strain on resources Pressure for outcomes
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Commissioning and Payment by Results Felicity Smith FaithAction
Way Commissioning Was • More of a collaborative way of working • Could know your commissioner • Money was good
Way it is now… • Tighter budgets • Greater competition • Strain on resources • Pressure for outcomes • Boroughs working together • Marking scheme more weighted towards cost
Payment by Results • An agreed cash sum in return for a defined level of activity • Health and Offender services • Many other countries in Europe, North America and Australasia operate similar payment systems
Implications for the voluntary sector • Cash flow • Outcome measurement • New language • New set of expertise • Resource • Greater competition
Top Tips • Cash Flow issue: • know your costs – how long are you meeting with people? • Look at saving money or community fundraising to help your cash flow • Don’t trust trusts – delay in funding and they are being reduced • Outcomes measurement: • Know the targets on your commissioner and on you • Agree outcomes and reporting • Know what you can deliver and in what timescales – sell your services • New Language • Learn the terms • Read the policy • Know what the commissioners are doing
New set of expertise • Look at who you have working for you and maximise their skills • Use your community • Use Associates not consultants • Resource • Look to pool resources with another organisation • Work in partnership with those that you know • Greater competition • Brush up on Sales skills • Know the people you need to know (commissioners, important local contacts ) • Know your outcomes, know what you can sell • Know what your project entails
How to increase your skill set • Sales • Know your project and describe in a sentence • Networking skills, business cards • Know who to send to meetings • Collect your data • Long term measurement • Short term measurement • Tools for quantifying your work • Databases • Personal relationships
Felicity Smith National Co-ordinator FaithAction felicity.smith@faithaction.net Telephone: 0845 094 6350 www.faithaction.net Membership is FREE!