1 / 9

Clinical Research Center Optimization Initiative

Clinical Research Center Optimization Initiative. New Scheduling Process and Tool June 6, 2014. Agenda. Lana Howard CRC Nurse Manager Overview of CRC Optimization Process & New Scheduling Process Jennifer Adams VICTR Administration New Scheduling Tool Questions.

candice-frost
Download Presentation

Clinical Research Center Optimization Initiative

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Clinical Research Center Optimization Initiative New Scheduling Process and Tool June 6, 2014

  2. Agenda Lana HowardCRC Nurse Manager Overview of CRC Optimization Process & New Scheduling Process Jennifer AdamsVICTR Administration New Scheduling Tool Questions

  3. Institutional financial pressure CTSA NGA reduction NCRR to NCATS RFA changes (different functions) Program income requirement Space changes 3 CRC Town Hall_042814 CTRC expansion to Community

  4. CRC Pre-Visit Workflow Activities Snapshot Pre-Visit Activities 1) Patient visit specific order set reflects approved Finance Billing Plan; 2) Complete StarPanel Research Reg. Form Orders should reflect approved Finance Billing Plan EPIC Check-In by CRC Med. Rec. - w/EPIC labels Approved Finance Billing Plan

  5. CRC Town Hall_042814 18

  6. Enhanced CRC Schedule Request System • What’s New? 1) 3 business days for inpt and outpt schedule request; 2) Study Visit request matches time point in approved billing intention; 3) Orders can be uploaded; 4) CRC will create a MRN for users, if needed, via the enhanced scheduler system • Why? To streamline data sources into one system; Ensure resources and staffing availability; billing compliance • Value? 1) Improves CRC daily resource planning which ultimately improves service to PI’s/research staff; 2) Improves charge reconciliation post visit 7

  7. CRC Staff will Register Outpatients in EPIC • What’s New? 1) EPIC patient registration for every outpatient visit using CRC space and/or personnel; 2) Outpatient Red Cards will be replaced with EPIC labels. • Why? 1) Elimination of outdated outpatient paper processes; 2) Improve proper identification of billing accounts and routing of charges. • Value? Improved charge capture and billing compliance 8

  8. CRC Access Center Team Members • CRC Nurse Manager & Assistant Manager • Lana Howard, Deloris Lee • CRC Nurses • Shelia Beavers, Lamar Bowman, Samantha Saalwaechter, and Crystal Rice • CRC Scheduling & Check-In Staff • Carol Sisco, Annette Lantz, Connie Dotye, Shela Williams • CRC Technical Staff • JoAnn Gottlieb, Regina Tyree • VICTR Operations • Terri Edwards • VICTR/SRC Administrative Staff • Jennifer Adams, Stacy West

More Related