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The Use of Technology to Provide Accessible Health and Care The Scottish Experience Prof George Crooks OBE. NHS Scotland.
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The Use of Technology to Provide Accessible Health and Care The Scottish Experience Prof George Crooks OBE
NHS Scotland Population: 5.2 millionHealth devolved to Scottish ParliamentNHS Funding: £11.35 billionAll Boards funded directly from Scottish GovernmentPublic Service funded through taxationFrom urban/post industrial cities to very remote and rural and islandsPrinciples of mutuality, partnership, performance 2
NHSScotland:14 Territorial Health Boards (“hands-on” healthcare providers)NHS 24 is:A statutory national NHS Health BoardProvider of national Telehealth and Telecare services to the population of Scotland The Scottish Centre for Telehealth and Telecare Budget for 2011/12: £62 million 3
Shetland Scotland Orkney Highland Regional Centres Western Isles Local & Remote Centres Inverness Fife Grampian Aberdeen Tayside Forth Valley Dundee Glenrothes Lothian Greater Glasgow & Clyde Falkirk Clydebank South Queensferry Lanarkshire Ayrshire & Arran Cardonald East Kilbride Borders Melrose Kilmarnock Dumfries & Galloway Dumfries
Telehealth – Health Services provided using one or combination of: Telephone Internet Telemedicine Mobile Devices Digital Television Telecare/ Home Monitoring
Ageing society Lack of health professionals Chronic conditions Financial unsustainability HLY vs LE Health inequalities
Number of Carers ↓ Number requiring care
OUR VISION IS THAT BY 2020: Everyone is able to live longer healthier livesat home, or in a homely setting. We will have a healthcare system where we have integrated health and social care, a focus on prevention, anticipation and supported self management. When hospital treatment is required, and cannot be provided in a community setting, day case treatment will be the norm. Whatever the setting, care will be provided to the highest standards of quality and safety, with the person at the centre of all decisions. There will be a focus on ensuring that people get back into their home or community environment as soon as appropriate, with minimal risk of re-admission
Scottish Centre for Telehealth and Telecare National Telehealth & Telecare Programmes established by Scottish Government in 2006 Parallel programmes but increasingly integrated activity SCT joined NHS 24 in April 2011 Merged in April 2011 into SCTT within NHS 24 Telecare Action Plan & Strategic Framework for Telehealth up to end March 2012 Now a 3 year integrated, national strategy for Telehealth & Telecare
THE RESHAPING CARE PROGRAMME • 10 Year National Programme 2011-2021 • £ 300 million Change Fund 2011 – 2015 • 32 Partnership Change Plans agreed by: • NHS: primary, acute and mental health services • Local Authority: social care and housing • Third sector • Independent sector • Reshaping Care and Integration Improvement Network to support partnerships to transform care
4 OBJECTIVES Telehealth and telecare will enable choice and control in health, care and wellbeing services for an additional 300,000 people People who use our health and care services, and the staff working within them, will increasingly demand Telehealth and Telecare as positive options An Innovation Centre where academics, care professionals, service providers and industry innovate to meet future challenges and provide benefits for Scotland’s health, wellbeing and wealth. Scotland develops an international reputation for research, development, prototyping and delivering innovative Telehealth and Telecare at scale.
SERVICE REDESIGN ICT Education and Training
From Supportive Self Management To Co Production
… dashboard … Using Risk Prediction Tools to help target interventions
Do not use disease specific solutions ONE PROBLEM
Efficiency Productivity
Themes from community engagement Giving back Caring for others Recognising resilience Sharing skills and experience with others Connecting people and communities Technology
Service Model Local community
SALP Objectives to 2015 Scotland as test bed for innovative telehealthcare & telemedicine services/ products Centres of Excellence in place to support collaborative working Improved independence, health & wellbeing for at least 10,000 people with LTC and carers support First stage of National Info & Care Service for people with long term health & care issues Emerging public consumer market for THC Creation of new business & employment opportunities
Innovation CentreforDigital Health Funding University Led Industry Supported Delivery Organisations founding PARTNERS