Drilling Down from Industry Clusters to Career Pathways and Compatible Skills Analysis

1. Drilling Down from Industry Clusters to Career Pathways and Compatible Skills Analysis Lancaster County Workforce Investment Board Lancaster, PA

2. Research to Inform Program Planning • One of the differences between research done in academia and research done in context in service delivery systems is that the latter is meant to be used to inform service delivery and change programming to be more effective; • For us, the research questions revolved around… • How do we apply our intelligence on the role of industry clusters in local economies to what we do day-in and day-out with people in the one-stop center? • Do we need a more rational way to talk to people about how folks move up, down, and across in their Career Pathways? • Could we be more productive and effective in our placement and retention performance expectations by being better communicators of what we discovered about Career Pathways?

3. Industry Cluster Analysis • Designed to find industries in the local economy that have a competitive advantage; • Possible to pick industries on which to concentrate by looking at size, growth, competitiveness, and average wage; • Analyst allows one to look at jobs within industries by using Staffing Pattern report; • Over time, we began using Inverse Staffing Pattern which confirmed our anecdotal information…occupations and the skills that accompany them also move laterally

5. Hot Jobs • Hot Jobs are projections of where the most family-sustaining jobs will be created for the next ten years. • Unlike many other projections from the public or private sectors, we include the jobs created from vacancies that come from retirements of current personnel as well as jobs created or lost because of growth or decline in the industry. • We only include jobs on the Hot Jobs list that pay more than $15 per hour since that is the self-sufficiency wage for Lancaster County.

6. Hot Jobs • Laborers and Freight, Stock, and Material Movers • Hand Heavy and Tractor-Trailer Truck Drivers • Registered Nurses • Office Clerks, General • First-Line Supervisors of Retail Sales Workers • Customer Service Representatives • Personal Financial Advisors • Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products • Carpenters • Managers, All Other • Securities, Commodities, and Financial Services Sales Agents • Property, Real Estate, and Community Association Managers • Nursing Aides, Orderlies, and Attendants • Licensed Practical and Licensed Vocational Nurses • First-Line Supervisors of Office and Administrative Support Workers • Insurance Sales Agents • Secretaries and Administrative Assistants, Except Legal, Medical, and Executive • Team Assemblers • Maintenance and Repair Workers, General • Automotive Service Technicians and Mechanics

7. Career Pathways • Many of the occupations group together around common skills; • Groupings of occupations where progressively accumulating skills define a pathway for promotions and lateral moves; • Pathways that we have identified… • Production • Administrative Support • Health Care • Construction and Trades • Sales • Technical Support

8. Skill Compatibility • One can begin to look at career pathways by looking at average salary and ranking occupations in order; • You can further look at pathways by looking at the progression of skill gaps needed between occupations; • We usually pick examples (exemplar occupations) and test them using Career Pathways, Occupational Analysis, and Compare Occupations in the Legacy Reports; • You should see a skill gap if you lined things up right; • One can add further to the information by finding comparable occupations by using Career Pathways, Transition Workers, and Into Occupation

9. Packaging Machine to Maintenance

10. Driver to Packaging Machine

11. Compatible Entry Jobs

12. Data to Information to Insight • Data to information to insight that we can use in practice • Program planning • What specifically do we want to buy when we buy training? • In many cases, we do not need to buy courses but rather much more specific skill-based training – short-term courses, industrial training, or online training • Need to deal with gaps that emerge • Makes procurement much more precise • Career counseling • With this analysis, a career counselor can also get much more precise about the advice that they give jobseekers • Many people have the skills they just need to broaden the job search • Other folks many have the majority of the new skills that they need, only needing some very specific additional training

13. Production • 24,022 jobs in 2011 to 23,613 in 2021 for a net loss of 409 or -1.71% • Projected openings for the decade: 6,472 • Average hourly wage in 2011: $16.19 • Industries • General Warehousing and Storage • Other Commercial Printing • Commercial Bakeries • Poultry Processing • Ice Cream and Frozen Dessert Manufacturing • Supermarkets and Other Grocery Stores

14. Production • Laborers • Team Assemblers • General Maintenance and Repair Workers • Helpers-Production Workers • Industrial Truck and Tractor Operators • Printing Machine Operators • Packaging Machine Operators • First-Line Supervisors of Production Workers • Food Batchmakers • Inspectors, Testers, Sorters • Industrial Machinery Mechanics • Molding and Casting Machine Operators • Bakers • Slaughterers

15. Production

16. Compatible Entry Jobs

17. Packaging Machine to Maintenance Driver to Packaging Machine

18. Packaging Machine to Maintenance Driver to Packaging Machine

19. Production

20. Administrative Support • 25,866 jobs in 2011 to 26,212 in 2021 for a net gain of 346 or 1.33% • Projected openings for the decade: 5,425 • Average hourly wage in 2011: $15.16 • Industries • Offices of Physicians • Local Government • Religious Organizations • General Medical and Surgical Hospitals • Commercial Banking • Corporate, Subsidiary, and Regional Managing Offices

21. Administrative Support • Customer Service Representatives • General Office Clerk • Receptionists and Information Clerks • Bookkeeping, Accounting, and Auditing Clerks • First-Line Supervisors of Office and Administrative Support • Secretaries, except legal, medical, and executive • Shipping, Receiving, and Traffic Clerks • Executive Secretaries and Administrative Assistants • Billing and Posting Clerks • Medical Secretaries

22. Administrative Support

23. Compatible Entry Jobs

24. Executive Secretary to Supervisor Clerk to Executive Secretary

25. Executive Secretary to Supervisor Clerk to Executive Secretary

26. Administrative Support

27. Health Care • 13,116 jobs in 2011 to 14,721 in 2021 for a net gain of 1,605 or 12.24% • Projected openings for the decade: 3,913 • Average hourly wage in 2011: $28.14 • Industries • General Medical and Surgical Hospitals • Continuing Care Retirement Communities • Offices of Physicians • Nursing Care Facilities • Home Health Care Services • Local Government

28. Health Care • Registered Nurses • Nursing Aides • Licensed Practical Nurses • Physicians and Surgeons • Pharmacy Technicians • Medical Assistants • Dental Hygienists • Dental Assistants

29. Health Care

30. Compatible Entry Jobs

31. LPN to RN Nurse Aide to LPN

32. LPN to RN Nurse Aide to LPN

33. Health Care

34. Construction and Trades • 17,045 jobs in 2011 to 17,698 in 2021 for a net gain of 653 or 3.84% • Projected openings for the decade: 3,887 • Average hourly wage in 2011: $20.21 • Industries • Nonresidential Electrical Contractors • Commercial and Institutional Building Construction • Residential Plumbing and HVAC Contractors • Residential Remodelers • New Single-Family Housing Construction • Nonresidential Plumbing and HVAC Contractors • Residential Finish Carpentry Contractors

35. Construction and Trades • Carpenters • Construction Laborers • Welders, Cutters, Solderers, and Braziers • Brickmasons and Blockmasons • Heating, Air Conditioning, and Refrigeration Mechanics • Electricians • Construction Managers • Painters • Plumbers, Pipefitters, and Steamfitters • Cement Masons and Concrete Finishers • Cabinetmakers and Bench Carpenters • First-Line Supervisors of Mechanics and Installers • Operating Engineers

36. Construction and Trades

37. Compatible Entry Jobs

38. Carpenter to Cost Estimator Laborer to Carpenter

39. Carpenter to Cost Estimator Laborer to Carpenter

40. Construction and Trades

41. Sales • 15,636 jobs in 2011 to 17,130 in 2021 for a net gain of 1,494 or 9.55% • Projected openings for the decade: 5,327 • Average hourly wage in 2011: $22.36 • Industries • Insurance Agencies and Brokerages • Investment Advice • Automobile and Other Motor Vehicle Merchant Wholesalers • Wholesale Trade Agents and Brokers • Commercial Banking • Other Commercial Printing

42. Sales • Customer Service Representatives • Sales Representatives, wholesale and manufacturing • Personal Financial Advisors • Securities and Financial Services Sales Agents • Driver/Sales Workers • Insurance Sales Agents • Sales Managers • Sales Representatives, Services • Bill and Account Collectors • Parts Salespersons • Counter and Rental Clerks

43. Sales

44. Compatible Entry Jobs

45. Property to Securities CSR to Property

46. Property to Securities CSR to Property

47. Sales

48. Technical Support • 6,515 jobs in 2011 to 7,251 in 2021 for a net gain of 736 or 11.28% • Projected openings for the decade: 2,149 • Average hourly wage in 2011: $23.90 • Industries • Administrative Management and General Management Consulting Services • Other Accounting Services • Corporate, Subsidiary, and Regional Managing Offices • Offices of Certified Public Accountants • Tax Preparation Services • Marketing Consulting Services • Local Government

49. Technical Support • Accountants and Auditors • Management Analysts • Graphic Designers • Market Research Analysts • Cost Estimators • Financial Analysts • Public Relations Specialists • Computer Support Specialists

50. Technical Support