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Explore the fundamentals of human resource management, from stakeholders to HR functions, proactive vs. reactive approaches, planning processes, recruitment, selection methods, and training strategies.
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HFT 2220 Exam 1 Review
Chapter 1Human Resources Management • What is human resource management? • Organization stakeholders • Internal • External • What are some human resource functions? • Line worker versus staff worker • The role of the human resources manager • Proactive versus reactive
People skills/functions Senior Conceptual/Planning Middle Peer Relations/Organizing Supervisory Staff Relations/Control By Using Strategies Policies Standards & Procedures Chapter 1Management Hierarchy
Chapter1 • Building company loyalty • Balance • Growth • Benefits • Skills & tools • Customer satisfaction
Chapter 2Human Resources Planning • What are goals? • Purpose • Mission • Objectives
Chapter 2Human Resources Planning • Planning processes • Operations oriented planning • Behavior oriented planning • What • When • How • Who
Chapter 2Human Resources Planning • Forecasting • Qualitative • Quantitative • Bottom up • Top Down • Trend analysis • Variables • Objectives
Chapter 3 • Organizing • Detail • Divide • Combine • Communication • Monitor effectiveness
Chapter 3 • Division of work • Departmentalization • Job depth • Job scope • Job duties & tasks • Job characteristics • Skill variety • Task identity • Task significance • Autonomy • Feedback
Chapter 3Preparing a Job Description • Job analysis • Bottom up • Top down • Job inventory • Content • Education • Experience • Training • Development • Task statements • Job descriptions • BFOQ
Chapter 4Recruiting • Internal Recruiting • Advantages / Disadvantage • External Recruiting • Advantages / Disadvantages • ADA
Chapter 5Selection & Hiring • Selection Methods • Validity • Reliability • Predictors • Negligent Hiring • Hiring Strategies • Multiple Hurdles • Compensatory • Title VII • Age Discrimination Act • E.O. 11,246
Chapter 6Orientation & Training • Trend Analysis Study • Visual Learners • Auditory Learners • Kinesthetic Learners
Other • A brown scantron form is required • 50 multiple choice questions • Questions