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City of Vienna Integration and Diversity in Vienna Project Start Wien

City of Vienna Integration and Diversity in Vienna Project Start Wien. IOM Summer School, Česke Budejovice 5th September 2013 Goran Novakovi ć , Municipal Department 17 – Integration and Diversity. History of Migration in Vienna.

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City of Vienna Integration and Diversity in Vienna Project Start Wien

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  1. City of ViennaIntegration and Diversity in Vienna Project Start Wien IOM Summer School, Česke Budejovice 5th September 2013 Goran Novaković, Municipal Department 17 – Integration and Diversity

  2. History of Migration in Vienna • 1910 - Austrian-Hungarian Empire: in Vienna 2 mill. inhabitants (25% Czech speaking people) • 1960s: ‚Guest-workers‘ mainly from former Yugoslavia and Turkey (recruited by companies) • Since 1990: more diverse immigration (eastern European countries, Asia and Africa) • Since 2005: more immigrants from EEA-countries (largest group from Germany)

  3. Population of Vienna (2012)diif. by citizenship Total: 1.731.236 inhabitants Austrian citizenship: 1.344.860 (77,7%) EU citizenship: 137.090 ( 7,9%) Third country citizenship: 249.286 (14,4%) • Serbia & Montenegro: 73.453 ( 4,2%) • Turkey: 44.256 ( 2,4%) • Germany: 34.285 ( 2,0%) • Poland: 29.573 ( 1,7%) • Bosnia & Herzegovina: 18.280 ( 1,1%) • Romania: 16.994 ( 1,0%) • Croatia: 16.684 ( 1,0%)

  4. Population of Vienna, 2012bycitizenship, of total: 1.731.236 inhabitants

  5. Population of Vienna (2012) diff. by ethnic background • Austria: 1.140.391(65,9%) • European countries: 475.946 (27,5%) • African countries: 23.029 ( 1,3%) • Asian countries*: 66.393 ( 3,8%) • America: 13.410 ( 0,8%) • AustraliaandOceania: 1.024 ( 0,1%) * Asiawithout Turkey

  6. Population of Vienna, 2012 by ethnic background

  7. Population of Vienna (2012) 49% Inhabitantswith‚migration-background‘: • 18 % non-Austrian citizenshipandbornabroad • 3 % non-Austrian citizenshipandborn in Austria • 13 % Austrian citizenshipandbornabroad • 15 % Austrian citizenshipandborn in Austria, at least oneparentbornabroad

  8. History of MA 17 – terms and policies • 1992 – 2002: Vienna Integration Fund Integration Policies focused on the immigrant population, their needs and “deficits”, equal rights and chances, conflict and mediation work 2003 and currently - change of paradigmsIncreasingly diverse population – nat. origin, lang., education, social status, styles and modes of livingIntegration oriented diversity policies shifts attention to the potentials and ressources of this population – enriching society • 2004 Founding of MA 17: Integration and DiversityTopic structurally anchored within the administration BUT competence and responsibility of ALL departments (mainstreaming process).

  9. Integration Projects and Funding: MA 17 funds projects that promote the integration of migrants: • language acquisition measures • education and orientation measures • advice on legal issues such as residence, citizenship and employment MA 17 funds projects and measures that raise awareness and promote intercultural competences: • good neighbourly relations of people from different ethnic and socio-economic backgrounds • good neighbourly relations of different groups of people • awareness raising in the areas of migration, integration and diversity

  10. Example for Funding: 2013 - Focus on multilingualism • The City of Vienna supports non-profit projects, measures and initiatives with a maximum amount of EUR 5,000 per year if they implement the following focuses: raising public awareness on the advantages and benefits of multilingualism to enhance the appreciation of multilingualism in the general public. • The basic idea is to increase the appreciation of multilingualism and raise awareness on the equality of languages among people with German and non-German mother tongues.

  11. Language courses and basic education: • German language and further basic skills (reading, writing, maths, ICT, citizenship, preparation for the official Austrian language diploma ÖSD). • "Women's college" - advanced training courses: German as well as other important basic skills such as maths and computer skills • "Mum learns German“: German language lessons for mothers at the schools or kindergartens of their children.

  12. Language courses and basic education: • For young migrants between 15 and 21 (25): with a package of specific educational measures • Holistic education plan: up to 20 hours per week, reasonably priced, creative and social education. • Summer language courses for children between 7 and 14 years of age who have problems with the German language.

  13. Municipal Department 17: Regional offices Objectives • Information and support for the local population • Networking & projects with migrant organisations, local policy-makers, district politicians, police officers etc. • Promoting dialogue, respect and mutual understanding Projects • Regional platforms of migrant organisations • „Sei dabei“ (Participate) projects for a better living together • “Ehrenamtliche KonfliktarbeiterInnen –  Voluntary Mediators“ • “ Wien braucht dich - The City of Vienna is in need of you” in cooperation with the police

  14. Municipal Department 17: • Research & Law • Research & Studies & Legal counselling • Participation in nat. & internat. city networks: CLIP, ECCAR, EuroCities, Open Cities • Vienna Integration Monitoring • Public Relations Work • multilingual Website („Vienna speaks many languages“)multilingual information material and brochures

  15. Diversity management of the City of Vienna • Comprehensive task that concerns all administrative groups and municipal departments. • Raising awareness among executives, further training of employees, optimising products and services • Diversity competence is an upward development from exploratory discussions via advice/ coaching and diversity check to the Vienna Diversity Monitor. • Specific further training measures for departments: advice and coaching sessions and the diversity check • Further training measures at the Personnel Training Department for all city administration employees who are interested in the topic

  16. Start Wien: Concept • Research on integration support programs in other European cities and Canada • Interviews with new immigrants about their needs • Various communities, trainers for German as a foreign language and experts in consulting migrants were involved in the development process of the project • The project should be tailored to the individual needs of migrants • All services - startcoaching, information modules, second level start coaching – should be provided in the mother tongue of the new migrants

  17. Start Wien: Target groups • Third-country citizens who come to Austria for reasons of family reunion – according to the immigration law they have to prove their knowledge in German language at level A2 (Common European Framework of Reference for Languages) within two years • EEA citizens (and third-country citizens as family members of EEA citizens) since January 2011 who have received a confirmation of registration or a residence card from Municipal Department 35 - Immigration, Citizenship, Registry Offices (MA 35).

  18. Start Wien - begin of the Project • 1st October 2008 for third-country citizens • 1st January 2011 for EEA-citizens

  19. Start Wien – Cooperation partners Following cooperation partners have been einvolved in the conception and implementation of the project: • Municipal Department 35 - Immigration, Citizenship, Registry Offices (MA 35) • Information Centre for Migrants • Vienna Employment Promotion Fund (WAFF) • Vienna Public Employment Services (AMS) • Austrian Federal Economic Chamber (WK) • Vienna Chamber of Labour (AK)

  20. Start Wien – services • Startcoaching: Vienna educationbooklet Vienna languagevouchers • Information modules • Second levelstartcoaching

  21. Start Wien – services 1) Startcoaching: Vienna educationbooklet Vienna languagevouchers 2) Information modules 3) Second Level Startcoaching

  22. First step: Startcoaching • one-hour consultation in the mother tongue • a service tailored to the individual needs of new immigrants • in 24 languages • usually held right after migrants receive their residence permit resp. registration from the Municipal Department 35 - Immigration, Citizenship, Registry Offices of after making an appointment

  23. Languages of Start Wien - 24 • Albanian Bulgarian • Arabic Hungarian • Bosnian/Croatian/Serbian Polish • Chinese Romanian • English Slovak/Czech • Farsi/Dari/Pashtu • French • German • Hindi/Punjabi/Urdu • Russian • Spanish • Turkish

  24. Startcoaching: Contents New immigrants • receivetheVienna educationbookletthatincludestheVienna languagevouchers • areprovidedwithimportantinformationaboutthemost relevant topicstoget a goodstart in Vienna • receiveadviceaboutsuitable German languagecoursesandvaluabletips • advicefortheirfirstfewweeksandmonths in Vienna

  25. Startcoaching: Vienna education booklet • for new immigrants in Vienna • includes the Vienna language vouchers in the amounts of EUR 300 or EUR 150 (EEA) • all education and further training measures such as German language courses and information modules are recorded in the booklet

  26. Vienna language vouchers, 1 3rd country citizens (3x100 EUR): • They are in Vienna following family reunification with an Austrian citizen or with a third-country national • They received an initial residence permit from Municipal Department 35 - Immigration, Citizenship, and Registry Offices • They have collected their Vienna education booklet at their start coaching appointment • The Vienna language voucher can be combined with the language voucher of the Austrian Integration Fund (Österreichischer Integrationsfonds, ÖIF).

  27. Vienna language vouchers, 2 Language vouchersfor EEA citizensandtheirfamilymembers ofEUR 150 (3 X EUR 50) EEC-immigrantshavetomeetthefollowingrequirements: a) Theyareself-employed, employed, orfamilymembers b) Theyhavereceivedrecently a confirmationofregistrationor a residencecardfromMunicipal Department 35

  28. Information modules Subjectofinformationmodules: • Living together(heldby a male andfemaletrainertogether) • Residencematters(heldbytheMunicipal Department for Immigration) • Education system in Austria • Housing in Vienna • Healthcaresystem in Austria • Working environment(heldbytheChamberof Labour, AK) • Profession (heldbythe Vienna Employment Promotion Fund, WAFF) • Recognition ofqualifications(indiviualconsultationat Perspektive) • Business Start-Ups(heldbyMingo)

  29. Trainers for Information moduls • Trainers aremainly native speakerswhohaveimmigratedtheirselvesto Austria (theyhaveexperience in immigration, theyknowbothsystemsandstructuresofthecountryoforiginandof Austria, thesimilaritiesandthedifferences) • Trainers aretrained in theirspecialtopicsandmainlycomefrom professional fieldsclosetothesubject

  30. 3rd Step: „Second level“ Startcoaching Service for all owners of a Vienna education booklet: • Clarify open questions • Contact other counselling services • Clarify further issues related to integration • Exchange of experiences with other immigrants • Individual or in groups • In 12 languages

  31. Reasons for positive feedback • New immigrantsgetimportantinformationfortheirstart in Vienna immediately after theirimmigration • Complexandcomplicatedcontentsareexplained in themothertongue • Immigrantshave different needsaccordingtotheirorigin, educationlevel, age, socialsituation etc. - individual needsaretakenseriously • New immigrantsaremotivatedtostartlearning German assoonaspossible

  32. Success of Start Wien - Statistics • 13.000 Vienna educationbookletsissued: 11.400 for 3rd countrycitizens 1.600 for EU citizens • 27.500 visitsofinformationmoduls • 4.500 peopleatsecondlevelstartcoaching

  33. Success of Start Wien - Statistics Top 5 EU-countries: • Poland • Romania • Hungary • Slovakia • Bulgaria

  34. Success of Start Wien – Awards • 2010 Austrian Award of Integration, category ‚Promotion and Support‘ • 2010 European Language Label, Austrian MinistryofEducation • 2012 Guangzhou Award/China

  35. THANK YOU FOR YOUR ATTENTION! www.startwien.at

  36. MA 17 Integration und Diversität Friedrich-Schmidt-Platz 3 A - 1080 Wien Tel.: +43 1 4000 81510 E-Mail: post@m17.wien.gv.at www.wien.gv.at/english/social/integration www.startwien.at

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