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Business Transformation Management. Facilitated by: Michael Vigil Exec VP – Operations. Agenda. What is Business Transformation Management (BTM) What are some of the Key Elements? Experiencing change Seeing the possibilities Bringing it all together. What is it?.
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Business Transformation Management Facilitated by: Michael Vigil Exec VP – Operations
Agenda • What is Business Transformation Management (BTM) • What are some of the Key Elements? • Experiencing change • Seeing the possibilities • Bringing it all together ASIL, Inc. Proprietary Information
What is it? • Business Transformation Definition: • Business transformation is a key executive management initiative that attempts to align the operational and technological initiatives of a company more closely with its business strategy and vision. • Business Transformation Management Definition: • Effectively managing the activities required to transform a business to address growing Customer requirements, increase products/services, and drive continuous improvement to maintain a competitive advantage. ASIL, Inc. Proprietary Information
Key Elements to consider • Change Readiness Assessment • Visioning The End State • Identify Core Competencies • Assess Stakeholders Support • Identify Strengths, Weaknesses, Opportunities, Threats • Assess Risks And Opportunities • Communicate, Communicate, Communicate • Monitor, Measure, and Control ASIL, Inc. Proprietary Information
Assessing Current State Change Readiness Assessment Definition: Assess the organizations readiness to accept change by reviewing key elements like direction, ability, resources, incentive, structure and actions. • Importance: • Understand gaps before they become land mines • Address gaps to improve organization change readiness • Mitigate risks of gaps which cannot be overcome ASIL, Inc. Proprietary Information
Visioning The End State Envision The Future Definition: Establish the Vision and Mission of the project. Identify the values to be followed. Set the strategies that will enable the Vision to be achieved. Develop the Goals and KPIs which support each strategy. • Importance: • Common understanding of the end state • Determine how the project team will conduct itself • Strategies set the direction of the project • Goals and KPIs provide the structure for measuring success ASIL, Inc. Proprietary Information
Identify Core Competencies Core Competency Review Definition: Identify which functions/skills must be maintained internally in order to maintain a competitive advantage, protect intellectual property, or manage critical processes. • Importance: • Core Competencies require continual investment • Non-Core Competencies limit organization flexibility and agility • Non-Core Competencies are outsourcing candidates ASIL, Inc. Proprietary Information
Assess Stakeholders Support Stakeholder Assessment Definition: Determine the current support among key stakeholders, identify the support required and plan actions required to gain the level of support necessary for success of the project. • Importance: • Identification of all key stakeholders • Understanding where lack of support is present • Assessing risk associated with lack of support • Taking action to increase stakeholder support • Elimination of potential problem areas ASIL, Inc. Proprietary Information
Identify Strengths, Weaknesses, Opportunities, Threats (SWOT) SWOT Analysis Definition: Identify the strengths, weaknesses, opportunities and threats tied directly to each strategy that supports the project vision. • Importance: • Identified strengths can be utilized to address gaps • Identified weaknesses and threats can be addressed • Identified opportunities can be exploited • Risk levels can be determined for weaknesses and threats • Project success level is increased ASIL, Inc. Proprietary Information
Assess Risks And Opportunities Risk Assessment Definition: Identify/Prioritize risks associated with weaknesses/threats and establish actions which mitigate the risks. Identify/Prioritize risks and upside of identified opportunities and establish actions to increase overall project success. • Importance: • Risks associated with Weaknesses/Threats are addressed • Opportunities are evaluated for potential upside ASIL, Inc. Proprietary Information
Communicate, Communicate, Communicate Communication Planning and Management Definition: Evaluate/Identify who needs to receive what information, when (date/interval) it needs to occur, why is it necessary, how (phone, meeting, etc.) it will be delivered and who owns each delivery. Establish a schedule that utilizes all of this information, track deliveries, evaluate impact, escalate late deliveries and modify schedule as required. • Importance: • Communication requirements are identified, prioritized & scheduled • Methods and timing of communications are agreed upon • Ownership is immediately established • Mechanism to manage project communications is in place • Themes and messaging requirements are clear ASIL, Inc. Proprietary Information
Monitor, Measure and Control Integrated Project Management Definition: The ability to identify and track all actionable items for a given project, by utilizing an automated closed loop process, in order to ensure completion of deliverables. • Importance: • Ease of managing all actions in one area • Clarity of action Item ownership and due dates • Real-time status monitoring (On-time, Overdue, Completed) • Closed loop accountability and escalation control ASIL, Inc. Proprietary Information
Experiencing Change (+) Opportunity ► Rumor ◄ Original productivity level ◄ Event ◄ Possibility Shock ► Productivity ◄ Denial Acceptance ► ◄ Anger Despair ► ◄ Tolerance (-) Phase 1 Phase 2 Phase 3 Phase 4 Time ASIL, Inc. Proprietary Information
Change Efforts with Business Transformation Management Change Efforts without Business Transformation Management Starting Point End Goal Starting Point End Goal Aligned Organizational Efforts Misaligned Organizational Efforts Seeing the possibilities ASIL, Inc. Proprietary Information
(+) Missed Opportunity with BTM processes Productivity without BTM processes (-) Lost Productivity Time Seeing the possibilities ASIL, Inc. Proprietary Information
Bringing it all together Successful Change Integrated Project Management SWOT Analysis Risk Assessment Communication Planning and Management Change Readiness Assessment Envision The Future Core Competency Review Stakeholder Assessment ASIL, Inc. Proprietary Information
Questions and Wrap Up ASIL, Inc. 2901 Tasman Drive, Suite 117 Santa Clara, CA 95054 www.asil-inc.com (408) 980-9904 Michael Vigil Exec VP Operations mvigil@asil-inc.com Pete Pazmany President / CEO ppazmany@asil-inc.com ASIL, Inc. Proprietary Information