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Library Automation Landscape:. Status Quo or Transformation?. Marshall Breeding Director for Innovative Technologies and Research Vanderbilt University http://staffweb.library.vanderbilt.edu/breeding http://www.librarytechnology.org/. October 19, 2007. Business Trends.
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Library Automation Landscape: Status Quo or Transformation? Marshall BreedingDirector for Innovative Technologies and Research Vanderbilt University http://staffweb.library.vanderbilt.edu/breeding http://www.librarytechnology.org/ October 19, 2007
Business Trends A look at the companies involved in library automation and related technologies
Business Landscape • Library Journal Automated System Marketplace: • An Industry redefined (April 1, 2007) • An increasingly consolidated industry • VC and Private Equity playing a stronger role then ever before • Moving out of a previous phase of fragmentation where many companies expend energies producing decreasingly differentiated systems in a limited marketplace • Narrowing of product options • Open Source opportunities rise to challenge stranglehold of traditional commercial model
Other Business Factors • Level of innovation falls below expectations • Companies struggle to keep up with ILS enhancements and R&D for new innovations. • Pressure within companies to reduce costs, increase revenue • Pressure from libraries for more innovative products
Why worry about who owns the Industry? • Some of the most important decisions that affect the options available to libraries are made in the corporate board room. • Increased control by financial interests of private equity and venture capital firms • Recent industry events driven by external corporate decisions; • Market success and technological advantages don’t necessarily drive business decisions
Investor owned companies • SirsiDynix -> Vista Equity Partners (Recently bought out Seaport Capital + Hicks Muse/HM Capital) • Ex Libris -> Francisco Partners (recently bought out VC’s) • Endeavor -> Francisco Partners (recently bought out Elsevier) • Infor (was Extensity, was Geac) -> Golden Gate • Polaris -> Croydon Company • formerly part of Gaylord Bros (acquired by Demco)
Public companies: • Auto-Graphics • De-listed from SEC reporting requirements • Was OTC:AUGR now Pink Sheets:AUGR
Founder / Family owned companies • Innovative Interfaces • 100% ownership by Jerry Kline following 2001 buy-out of partner Steve Silberstien • The Library Corporation • Owned by Annette Murphy family • VTLS – tech spin-off from Virginia Tech, wholly owned by Vinod Chachra • These companies not under the control of external financial interests
Impact of Ownership • Long term vs short tem interests • Decision makers in tune with the needs of the customer base? • Ability to understand libraries as business customers • Serving non-profit organizations quite different • It’s possible to operate a profitable company and stay true to the interest of library as customer
Revenue sources • New ILS sales • Maintenance support • 15% purchase cost annually with inflation adjustments • Non-ILS software • Library Services
Diverse Business Activities • Many ways to expand business in ways that leverage library automation expertise: • Non-ILS software: link resolvers, federated search, ERM, portal/alternative Web interfaces • Retrospective conversion services • RFID or AMH • Network Consulting Services • Content products • Imaging services
Business Development Strategy • Essential to understand the strategic business plans of the company • Long term growth? • Short term profits? • Growth through M&A • Organic growth by attracting new customer libraries • Positioning for sale? • Get past press releases and spin and look closely at the corporate behavior.
Libraries Demand choice • Current market narrowing options • Consolidation working toward monopoly? • Many companies currently prosper in the library automation industry • Room for niche players • Domination by a large monopoly unlikely to be accepted by library community • Monopoly would be subverted by Open Source or other cooperative movement
The Chopping Block • Horizon 8.0 (Mar 2007) • Horizon 7.x (Mar 2007) • ENCompass (Jan 2006) • LinkFinderPlus (Jan 2006) • Taos (Dec 2001) • NOTIS Horizon (Jun 1994)
Legacy Phase out • DRA Classic • Dynix Classic • MultiLIS • INLEX/3000 • Advance • PLUS • VTLS Classic • NOTIS • PC Systems: Winnebago Spectrum, Follett Circ Plus, Athena, Concourse
Status of current ILS Products • Most ILS products from commercial vendors mature • None less than a decade old • Approaching end of life cycle? • Evolved systems • No success in launching new systems • Horizon 8.0 • Taos
Current Vintage • ALEPH 500 1996 • Voyager 1995 • Millennium 1982 • Carl 1982 • Unicorn 1982 • Polaris 1997 • Virtua 1995 • Koha 1999 • Library.Solution 1997 • Evergreen 2004
ILS Migration Trends • Few voluntary lateral migrations • Forced Migrations • Vendor abandonment • Need to move from legacy systems • Exit from bad marriages with vendors • Exit from bad marriages with consortia • It’s never been harder to justify investments in ILS
Products surrounding the ILS • Need for products focused on electronic content and user experience • Next-gen interfaces • Federated search • Linking • Electronic Resource Management
An age of less integrated systems • Core ILS supplemented by: • OpenURL Link Resolvers • Metasearch / Federated Search • Electronic Resource Management • Next Generation Library Interfaces
No longer an ILS-centric industry • Portion of revenues derived from core ILS products diminishing relative to other library tech products • Many companies and organizations that don’t offer an ILS are involved in library automation: • OCLC • Cambridge / Bowker • WebFeat • Muse Global
SirsiDynix • Highly consolidated company • Sirsi Corp, Dynix, DRA, MultiLIS, INLEX/300, Docutec, OCLC Local Systems, DataPhase, Electric Memory, NOTIS Systems • Largest in the industry • Owned by Vista Equity Partners • Previously supported by VC: Seaport Capital, Hicks Muse) • Consolidated company working toward consolidating and integrating products and business units. • Recent announcement for single Unicorn-based ILS
Ex Libris • Global provider of software to Academic Libraries • Largest in the academic market • Owned by Francisco Partners • Acquired Endeavor in Nov 2006 • Strong focus on non-ILS products: • SFX – MetaLib – Verde – DigiTool – Primo • Continues to support and develop ALEPH and Voyager
Innovative Interfaces • Privately owned by one of this founders • No involvement with VC or Private equity • No recent involvement in M&A • Acquired SLS in 1997 • Evolutionary Product strategy • Innopac -> Millennium beginning in 1995 • Millennium as core technology • Encore, RightResults, ResearchPro
Follett Software Company • Consolidated company focused on K-12 school library automation • FSC, Sagebrush Corporation, Winnebago Software, Nichols Advancd Technologies, Card Catalog Company, Scribe • Privately owned; division of Follett Corporation • Destiny as flagship system for centralized automation of districts • Legacy: Winnebago Spectrum, Athena, Circ Plus, Infocentre • Accent – OEM of Unicorn offered by Sagebrush withdrawn
The Library Corporation • Family owned and managed • Focused on public libraries • Acquired Carl in 2000 • Acquired Tech Logic in April 2005 • No involvement by VC or Private Equity
Auto-Graphics • Founded 1950 • Evolved from traditional publishing services company to focus on library automation • Publicly owned company (Pink Sheets)
Polaris • Privately owned and funded by Croyden, a small holding company • Martin Blackman • Morris Bergreen (deceased Jul 9, 2001) • Formerly part of Gaylord Bros • Gaylord Information Systems, GIS Information Systems (May 2003) > Polaris Library Systems • Focus on U.S. Public Libraries • Products based on Windows-based technologies
OCLC in the ILS arena? • Increasingly overlapped with library automation activities • WorldCat Local recently announced • Penetrating deeper into local libraries • Library-owned cooperative on a buying binge of automation companies: • Openly Informatics • Fretwell-Downing Informatics • Sisis Informationssysteme • PICA (now 100%) • DiMeMa (CONTENTdm) • ILS companies concerned about competing with a non-profit with enormous resources and the ability to shift costs.
Cambridge Information Group / Bowker • Serials Solutions • Syndetic Solutions • Electronic Resource Management • Federated Search • E-Journals data • AquaBrowser • Next-gen Interface
Open Source Alternatives • Explosive interest in Open Source driven by disillusionment with current vendors • Beginning to emerge as a practical option • TOC (Total Cost of Ownership) still roughly equal to proprietary commercial model • Still a risky strategy for libraries • Commercial systems also a risk
Koha: first Open Source ILS • Koha + Index Data Zebra = Koha ZOOM • ~300 (mostly small) libraries • Horowhenua Library Trust • Nelsonville Public Library • Athens County, OH • Crawford County Federated Library System • 10 Libraries in PA • Howard County, MD • Central Kansas Library System
Evergreen • Developed by the Georgia Public Library Service • Small development team • June 2004 – development begins • Sept 5, 2006 – live production • Streamlined environment: single shared implementation, all libraries follow the same policies, one library card
Libraries using Evergreen • Georgia PINES • http://gapines.org • 260 libraries in Georgia • Does not include municipal systems: Atlanta-Fulton County, Cobb County • Province of British Columbia in Canada – Northern PINES • Experimental evaluation • King County Library System in WA state. • Under consideration by academic libraries in Canada
Learning Access ILS • Learning Access Institute • Turnkey Open Source ILS • Designed for underserved rural public libraries • http://www.learningaccess.org
SCOOLS • South Central Organization of (School) Libraries • consortium of K-12 school libraries in NY • Koha derivative • Supported by Media Flex
LibLime • Small private company formed in early 2005 • Devoted to support of Koha and other open source software • Launched by individuals involved with the Koha implementation at the Nelsonville Public Library • Recently acquired the Koha activities of Katipo Communications (Feb 2007) • Total of 9-10 FTE
Equinox Software • Small company • Devoted to facilitating libraries implement Evergreen the open source ILS developed for PINES • Launched by individuals related to the development and implementation of Evergreen at the Georgia Public Library System • Currently formed by mostly part-time employees
Care Affiliates • Recently formed company to provide support for Open Source library automation products. • Carl Grant – Former COO of VTLS, President of Ex Libris (USA), Innovative Interfaces, DRA, etc.
Current state of library automation functionality • The core ILS focused mostly on print resources and traditional library workflow processes. • Add-ons available for dealing with electronic content: • Link resolvers • Metasearch environments • Electronic Resource Management • A loosely integrated environment • Labor-intensive implementation and maintenance • Most are “must have” products for academic libraries with significant collections of e-content
Problems with current slate of automation components • Development cycle behind current needs • Very loosely coupled • Diverse interfaces • Not seamless to library users • Multiple points of management for library staff • Long and complex cycles of implementation and integration
Why such fragmented automation? • Maintenance alone not adequate to fund development of new products • Libraries not willing to accept higher maintenance and support payments • Business requirement to spin off new products • Can be counter to the need for more seamless, integrated, and comprehensive automation