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Bowthorpe Care Village. Tracey Harris Head of Specialist & Supported Housing Saffron Housing Trust Mick Sanders Head of Integrated Commissioning, Norwich Norfolk County Council and Norwich Clinical Commissioning Group.
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Bowthorpe Care Village Tracey Harris Head of Specialist & Supported HousingSaffron Housing Trust Mick Sanders Head of Integrated Commissioning, Norwich Norfolk County Council and Norwich Clinical Commissioning Group
The Meadows 92 independent living- self contained apartmentsConsisting of: 14 Two-bedroomed units9 Extra – Care units6 Bariatric unitsMayflower Court80 en-suite bedrooms for Dementia Care
The Partnership • Norsecare • Saffron Housing Trust • Norwich City Council • Norfolk County Council • Homes & Communities Agency
Village Features • Site is built over 2.3 hectares with views of the River Yare Valley • Project cost £18.9m • 24 hour care service • All have a private balcony • Set in extensive landscaped gardens • Roof top terrace
Village Features • Choice of own washing machine or communal laundry • Central Village Hub • Hairdressing Salon • Shop • Bar/Lounge • Café • Restaurant
Health and Social Care Provision • Collaborative multi-agency approach covering: • - Primary Care (main focus) • - Falls • - End of Life Care • - Dementia • - Community use & engagement
NHS Context • From PCTs to NHSE & CCGs - NHSE specialist services and primary care contracting - CCG policy development with a local focus e.g. care homes • ‘5 Year Forward View’ (and other) - New models of care, including primary care - Reducing hospital admissions - Supporting people to remain living as independently as possible - Role of care homes
Primary Care - History • Early approaches to local surgeries • Role of NHSE • Development of co-commissioning • Favoured model of care for Norwich GPs • Bowthorpe seen as a test-bed for development
Primary Care - Contractual Arrangements • Norwich Practices Limited (NPL) as contract holder with NHSE (separate dedicated patient list) • 18 month contract (as part of a pilot) • Use of CQC compliant treatment room • MoU between Norse and NPL • Revised specification between Norse and NCC
Primary Care – Service Offer Demand-led, so still being finalised] • 5 day ‘working hours’ presence • Nurse practitioner service Mornings – surgeries Afternoons – home visits and Dementia Care Unit • GP clinics 2 days/week • On-site Community Pharmacist (working with Norse medication lead)
Primary Care – Developments with other partners • Norwich Community Health & Care • Norfolk and Norwich University Hospital, EEAST, 111, Passenger Transport, Norfolk & Suffolk Foundation Trust (MH) • Summary Care Plans as a first step
Other Exemplar Elements • 3 Main areas of development - Patient pathway - Preventative approaches - Training developments Applied to: • Falls • End of Life Care • Dementia care • Community use & engagement
Concluding Remarks • Innovative model of integrated care • Scope for further development • Test-bed for health & social care provision in Norwich • 18 month pilot period • Opportunity to raise standards across the care home sector • Great example of effective partnership working