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Chapter 2 Taking Charge of Your Health Lesson 4 Managing Consumer Problems

Chapter 2 Taking Charge of Your Health Lesson 4 Managing Consumer Problems. Resolving Consumer Problems. Take action to correct consumer problems. Resolving Consumer Problems. When shopping for a product:. If the product has a warranty, make sure you receive it and understand it.

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Chapter 2 Taking Charge of Your Health Lesson 4 Managing Consumer Problems

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  1. Chapter 2 Taking Charge of Your Health Lesson 4 Managing Consumer Problems

  2. Resolving Consumer Problems Take action to correct consumer problems.

  3. Resolving Consumer Problems When shopping for a product: If the product has a warranty, make sure you receive it and understand it. If the product comes with instructions, read and follow them carefully.

  4. Resolving Consumer Problems • Most products have

  5. Resolving Consumer Problems If you are using the product correctly and it isn’t working the way you expected: Put the product back in its original packaging, and follow the manufacturer’s return instructions. Date your letter and keep a copy, along with the shipping receipt.

  6. Resolving Consumer Problems • If you are not satisfied with the response to your efforts, ask for help from one of the following organizations: The Better Business Bureau

  7. Resolving Consumer Problems • Consumer organizations are also called consumer advocates. Consumer advocates

  8. Resolving Consumer Problems • Occasionally, health care professionals can be guilty of malpractice. Malpractice

  9. Resolving Consumer Problems • If you experience a serious problem with a health care professional,

  10. Health Fraud Protect yourself from health fraud.

  11. Health Fraud • Health fraud is often called quackery. Health fraud The sale of worthless products or services that claim to prevent disease or cure other health problems

  12. Health Fraud • You can consult a registered pharmacist if you have questions about

  13. Health Fraud • Look out for claims like the following: Secret Formula! Offer Expires Soon!

  14. Health Fraud • To protect yourself from health fraud, you can:

  15. After You ReadReviewing Facts and Vocabulary • How do consumer advocates help you to be a better health consumer?

  16. After You ReadReviewing Facts and Vocabulary • What is malpractice?

  17. After You ReadReviewing Facts and Vocabulary • Define health fraud.

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