390 likes | 745 Views
Pulling the Right Levers to Drive Revenue Growth. Doug Sechrist. VP Demand Marketing, Eloqua. Increase marketing budget by 35%. How do I grow 35%?. Hire 35% more sales reps. 8. Reply hazy, try later. Revenue Performance Management (RPM). Definition:
E N D
Pulling the Right Levers to Drive Revenue Growth Doug Sechrist VP Demand Marketing, Eloqua
Increase marketing budget by 35% How do I grow 35%? Hire 35% more sales reps 8 Reply hazy, try later
Revenue Performance Management (RPM) Definition: A strategy for managing a company’s interactions with buyers through the entire purchase process that enables dramatically more predictable, rapid and profitable revenue growth
A Tale of Two Approaches to Growth 2007 2008 2009 2010
The Difference: Revenue Performance Management Eloqua customers implementing a RPM 1.0 strategy outperform the S&P 500. 2007 2008 2009 2010 Data Source: Google Finance as of 1/11/2011 All figures show average Cumulative GAAP Revenue Growth for companies in the index using SEC filings reported to-date. Eloqua companies appear exclusively in either the Eloqua RPM index or the Eloqua Pre-RPM index
The Difference: Revenue Performance Management Eloqua customers implementing a RPM 1.0 strategy outperform the S&P 500. 2007 2008 2009 2010 Data Source: Google Finance as of 1/11/2011 All figures show average Cumulative GAAP Revenue Growth for companies in the index using SEC filings reported to-date. Eloqua companies appear exclusively in either the Eloqua RPM index or the Eloqua Pre-RPM index
RPM Adopters Follow a Better Plan Where is our next revenue opportunity? Revenue Discovery How do we optimize revenue investments? Should we invest more in sales or marketing? One View Of The Truth What drives the best demand? How do we generate more leads? Demand Generation & Lead Mgmt How do we close more deals? Sales Pipeline 8
The Building Blocks: Marketing Automation Essentials Buying Process Purchase Interest Learn Justify Evaluate Marketing Automation Practices Targeting & Segmentation Lead Scoring Lead Nurturing & Recycling Sales Enablement
The Benefits of Are Real Increase MQL to SQL from 23 to 31%, driving $12m to bottom line Lead flow up 82% over past three years and revenues are up 34%. 1% = $1 million spend, and by focusing on improving conversion we will save over $3 million in future expense
The NetApp Journey Erin Rampey Marketing Automation Manager NetApp
$4 Billion #5 10,000 1 Billion
Integrate Innovate Grow
Insight Efficient Consistent Global
x x x x x
Process. Tools. Crew. Data Leads Campaigns
Process.Tools. Crew. Web Analytics Marketing Automation CRM BI Content Management
Process. Tools. Crew. Operations Demand Gen Analytics Strategy Systems
Vision Roles Results
Operations. Data. Campaigns. 150 internal customers Efficiency Consistent Execution Data Privacy
Operations. Data. Campaigns. Standardization Data Cleanse Append Data Governance
Operations. Data. Campaigns. Foundational End to End Campaign Hierarchy Visibility
Lead Management • Shared Funnel
Lead Scoring. Lead Nurturing. 42% lower rejection rate 9% MQLs from scoring 12% attributed to nurturing 47% MQLs been nurtured
Lead Scoring. Lead Nurturing. Reactivate Unengaged Resuscitate Rejected MQLs Process Validation 27% reactivated 13% 4x conversion
3x MQLs YoY 14% acceptance improvement 100% campaign adoption
x x x x
Sponsorship • Excellence • Alignment • Automation • Analysis
Erin Rampey Marketing Automation Manager NetApp rampey@netapp.com (408) 419-5086