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KPI Subcommittee Status Report April 20, 2006

This report provides an update on the progress of the Subcommittee in aligning Key Performance Indicators (KPIs) with the DRAFTCLU 2012 Strategic Goals. It includes observations, actions, and identifies resources and measures needed to support the goals.

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KPI Subcommittee Status Report April 20, 2006

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  1. SPSC KPI SubcommitteeStatus ReportApril 20, 2006 Cathy Alexander Guy Erwin Halyna Kornuta Leanne Neilson Barbara Rex Bill Rosser Susan Tolle

  2. From our last meeting DRAFTCLU 2012 Strategic Goal and Key Performance Indicator Matrix April 4, 2006 Align KPI with Strategic Goals

  3. Guiding Principles • Order can emerge from chaos • Information allows us to change and provides us with growth opportunities • Importance of • Studying small moments • Standing back and seeing things from a different perspective Margaret Wheatley

  4. What do you see?

  5. KPI Process Work in progress • Anchored in 7 strategic goals • Aligned actions to each goal • Identification of personnel as resources • Identify CLU Indicators / Measures • Identify Unit Indicators / Measures

  6. Observations • Multi-components in each strategic goal • Review of verbs used in actions • Identify indicators / measures needed to support actions • Develop missing KPIs for some action items • Identify personnel as resources • Confirm Board / CLU / unit KPIs

  7. Current Status DRAFT CLU 2012 Strategic Goal and Key Performance Indicator Matrix April 19, 2006 Strategic Goal 1 (Page 1) • Row 1: Original Goal and Actions • Rows 2-5: Goal 1 “unraveled” • Observations Strategic Goal 4 (Page 3) • Observations Identify Board Level KPIs in BOLD

  8. In Progress Board Level KPIs Progress Report Key Performance Indicators Resource / Measurement Location in Data Warehouse Glossary Baseline Date Baseline Data 2012 Goal

  9. Work in Progress • Board KPIs populated for May 19; include 2012 goals? • Cross check Board KPIs to ensure each Strategic Goal is covered • Collaborate with Resources to confirm KPIs for Units • Units to develop action plans • Other . . .

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