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Information Literacy by Stealth!

Information Literacy by Stealth!. Trish Maybury and Nicola Watkinson, Glyndŵr University Library Services. A little bit about us…. Small team Lots of sessions Two desks. Issue desk. Enquiry desk. Issue desk. Informal vs. formal. Why this works for us?. Help in context Good gauge

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Information Literacy by Stealth!

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  1. Information Literacy by Stealth! Trish Maybury and Nicola Watkinson, Glyndŵr University Library Services

  2. A little bit about us… • Small team • Lots of sessions • Two desks

  3. Issue desk

  4. Enquiry desk

  5. Issue desk

  6. Informal vs. formal

  7. Why this works for us? • Help in context • Good gauge • Customer service

  8. Dissertation workshops TIME MANAGEMENT STUDY SKILLS USING ELECTRONIC RESOURCES EXPERIENCES OF GRADUATES

  9. Why do we need dissertation workshops? • In response to issues about dissertation preparation which students bring to the Enquiry and Library Helpdesk • To provide support to dissertation students with their research and planning • To highlight resources that are available

  10. The Session! • Who? Should we target specific groups? • What? What would be most useful to them? • When? Timing is important – when should we hold it? We wanted the optimum effect

  11. First Session Facts • 50 students took part • 4 sessions over 2 days • 18 international students • Students who attended were on MBA/MSc/BA/MA courses • Subject areas: Humanities/Business/Art/Science

  12. What did the students say about the session? Useful things about the sessions: ●Planning and preparing for your dissertation ●Staff sharing their knowledge and experience ●Tips on how to survive the process

  13. Session Feedback ●Why not provide this service at the start of the course? ●How to write the perfect proposal! ●Will there be more workshops like this?

  14. Looking ahead? • Online evaluations • Targeted Information Literacy sessions

  15. What do you think?

  16. Contact us • Trish Maybury - t.maybury@glyndwr.ac.uk • Nicola Watkinson – n.watkinson@glyndwr.ac.uk or @nicolaw29 / @glynlib

  17. Reference • Hauxwell, H. (2008), ‘Information literacy at Service Desk: the role of circulations staff in promoting information literacy’. Journal of Information Literacy, Vol.2, No.2, pp.86-93.

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