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Surrey’s New City Hall: Shifting Location & Perspective. Association of Commuter Transportation, 2011. Charlotte Watson (nee Bathurst) City of Surrey October 31 st , 2011. 104 Avenue. City Hall. Future City Hall Expansion. University Drive. City Parkway. Future Mixed Use. Library.
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Surrey’s New City Hall: Shifting Location & Perspective Association of Commuter Transportation, 2011 • Charlotte Watson (nee Bathurst) • City of Surrey • October 31st, 2011
104 Avenue City Hall Future City Hall Expansion University Drive City Parkway Future Mixed Use Library 103 Avenue Google Maps
TDM Pre-2011 • Car Pool – Jack Bell ride match database and reserved parking stalls • Motorcycle and Smart Car parking • TransLink EPP (Employer Pass Program)
TDM Pre-2011 • Car Pool – Jack Bell ride match database and reserved parking stalls • Motorcycle and Smart Car parking • TransLink EPP (Employer Pass Program) • Cycling Facilities • Promotion: Commuter Challenge, B2WW • Unofficial Guaranteed Ride Home Program
TDM 2011 • New Start Transportation Information
TDM 2011 • New Start Transportation Information • TransLink EPP
TDM 2011 • New Start Transportation Information • TransLink EPP • City Pool Vehicles
TDM 2011 • New Start Transportation Information • TransLink EPP • City Pool Vehicles • Compulsory Staff Transportation Survey
TDM 2011 • New Start Transportation Information • TransLink EPP • City Pool Vehicles • Compulsory Staff Transportation Survey • SMT & Union (CUPE)
TDM 2011 • New Start Transportation Information • TransLink EPP • City Pool Vehicles • Compulsory Staff Transportation Survey • SMT & Union (CUPE) • Change Manager
TDM 2011 • New Start Transportation Information • TransLink EPP • City Pool Vehicles • Compulsory Staff Transportation Survey • SMT & Union (CUPE) • Change Manager • Parking surveys of surrounding area (ongoing monitoring)
TDM 2011 • New Start Transportation Information • TransLink EPP • City Pool Vehicles • Compulsory Staff Transportation Survey • SMT & Union (CUPE) • Change Manager • Parking surveys of surrounding area (ongoing monitoring) • Increasing communications with staff regarding transportation
TDM Post 2011 • Contractual need for vehicle insured for business use • Classifying staff by work related transportation use
TDM Post 2011 • Contractual need for vehicle insured for business use • Classifying staff by work related transportation use • Guaranteed Ride Home Program • City Pool Vehicles
TDM Post 2011 • Contractual need for vehicle insured for business use • Classifying staff by work related transportation use • Guaranteed Ride Home Program • City Pool Vehicles • Accounting system for work related travel • Opt-out Car Pool Database for new starts
TDM Post 2011 • Contractual need for vehicle insured for business use • Classifying staff by work related transportation use • Guaranteed Ride Home Program • City Pool Vehicles • Accounting system for work related travel • Opt-out Car Pool Database for new starts • Additional surveys and Focus Groups • Piloting flexible working in some departments • Education and marketing
Challenges andOpportunities • Apples and Oranges • New location, new habits • If short fall in supply vs. demand , how to allocate parking: “It’s not fair”
Challenges andOpportunities • Apples and Oranges • New location, new habits • If short fall in supply vs. demand , how to allocate parking: “It’s not fair” • Increasing Transportation Choices: • Personalised Travel Plans • Marketing, Education and Promotion
Layers to Uncover • Operational Changes: • Fleet & Pool Vehicles • On-line servicing for residents • Systems and Processes: • Accounting systems
Layers to Uncover • Operational Changes: • Fleet & Pool Vehicles • On-line servicing for residents • Systems and Processes: • Accounting systems • Institutional Changes: • Flexible working – flex hours, tele-working • Travel for work – transportation as a resource • Targets & Monitoring