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The Changing face of ILL

The Changing face of ILL. … now that we have Summit. Article supplier analysis: the findings. Lots of detail about who asked for what, and who owned the requested titles Tons of numbers, specifically who got what from who Whether an Alliance member had the material to loan

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The Changing face of ILL

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  1. The Changing face of ILL … now that we have Summit

  2. Article supplier analysis: the findings • Lots of detail about who asked for what, and who owned the requested titles • Tons of numbers, specifically who got what from who • Whether an Alliance member had the material to loan • Whether an Alliance member supplied the material

  3. Year of publication

  4. Formats Electronic: 67% implications for negotiating contracts?

  5. Requests • Alliance supplier available: 76% • only one available: 16% • 2 or more: 60% • 6 or more: 20%

  6. Articles received from (supplied by) Alliance members

  7. Alliance supplier was available … and what was supplied by an Alliance member:

  8. Owners

  9. Suppliers

  10. careful when you analyze … • data, content and coding: GIGO • ask, and ask again • provide examples and samples to look at • every minute invested in planning saves you minutes or hours in analyzing

  11. careful when you analyze … • double-check and spot-check • remove the extremes at either end? • if it doesn’t look quite right, ask • compare apples to apples • and in almost any apple you can find the worm!

  12. The changing face of ILL: Summit

  13. Now that there’s Summit… • finding materials • processing requests • cost • speed • satisfaction • access to information

  14. Now that there’s Summit… • “coordinated collaboration” • standard agreements: policies • don’t have to look at a list of who will do what

  15. Now that there’s Summit … • what the union catalog enables: • for patrons: • unified searching • high success rate (94% filled) • for members: • load balancing • a powerful tool for analysis, never before available: consolidated records; real-time comparisons

  16. Now that there’s Summit … • Center for Research Libraries holdings; automated requesting for members

  17. Now that there’s Summit… • “standard agreements: procedures • speeds up processing • eliminated all those notes about special requests and special handling – just push ‘em through!

  18. Now that there’s Summit… courier service an incentive to have a reliable courier to achieve turnaround time goals

  19. Now that there’s Summit… shipping • packaging to save $ and time • bags • bookbands and labels • stickers for special use

  20. Now that there’s Summit… processing • processing to save $ and time • paging slips- folding • how to use the email list, when to reply • one-click cancel and transfer request

  21. Now that there’s Summit… processing

  22. Now that there’s Summit… • surprise findings on cracked plastics • difficulty comparing mail to courier costs

  23. summit.orbiscascade.org Orbis Cascade Alliance www.orbiscascade.org www.orbiscascade.org/staffhome Nancy Nathanson nnathans@uoregon.edu

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