Contract*Admin

1. Contract Service Administration System (Contract*Admin) PWGSC Systems GOL Client Departments Contract*Admin

2. Contract*Admin: Business Reengineering • GOL/IT/IM/ services below NAFTA ($84.4k and more?) • Conceptualizing thru prototyping (in line with GOL) • Focus onPROJECT SUCCESS! • No paper pushing for GOL (exception: statutory documents) • Simplification of redundant information • Pragmatic Highest Common Denominator approach for numerous complex stovepipe processes • Rapid approval cycle (from months to days) • Enhanced control, risk management, reporting and audit trail • Departmental materiel, financial and IT management fully in control • Manages executive commitment

3. Project Manager Contract*Admin Principal User! Deptml Approval Committee (if req’d) Online? Auditors Signing Authority = Project Sponsor (Sr. Official — Exec. commitment required by EMF!) Approval Authority = Project Leader (Fin. commitment — committing the funds) Project Charter Specialized technical authorities (db, hosting, etc.) Financial = Budget Approval Originator (Initial Request) RFP Approval Form Procurement = Contracting Authority Contract*Admin ??? Service Contract PWGSC IPS Marketplace or BO&CTS Vendor(s) Security Authorization Contract*Admin: Cooperating Partners

4. Reengineering Stovepipe Processes/Forms • TBS Project Charter + Statement of Work! • TBS Enhanced Framework for the Management of IT Projects (EMF), incl. Risk Management Implementation Strategy • GOL/IM/IT Contract Service Acquisition Request • IPS Mandatory Evaluation Procedures/Vendor Selection • IPS Marketplace Approval Form • IPS Contract Service RFP • Security Authorization or Notification Request • GOL/IM/IT Service Contract (Departments'+IPS+ BO&CTS) • Cumulative Reporting for all participants • User Profiles, Contract Service Amendments/Tracking Inquiries, Invoice Approval

5. Software Platform • Ubiquitous • Full compliance with TBS IT Platform requirements • W2k • Perl • .asp • Page style templates • SMTP-compatible mail server • Compliant with STD0010 • RFC821, RFC1651, RFC1869, RFC1870

6. Software Platform (con's) • XML • xHTML • Backward compatible with older browsers • Potential for structuring every field • i.e., transparent interface with departmental and suppliers procurement systems • SQL engine • MS Access • Implemented as ODBC/SQL compliant database • Upgradable to Oracle

7. Software Platform (con's) • No installation on a desktop • Any browser • Any email client • Rich, fully interactive Web site • Mailing list • Stats, Search engine, Guestbook, etc., etc • Workflow engine • Policy shell • AI smarts if required to deliver policy • Full expert system shell can be built in

8. Software Platform (con's) • Smart forms • Always change in context, workflow defined • Little writing in • Input field integrity checking, precise error messages • Integrated window warnings and password requests • Precise label links to the help file (Help in context) • Displays only relevant input/output fields • Always Web page acknowledgement at the end • Email acknowledgements after update sent to the originator and recipients in context • Email notifications in advance (i.e., to request updates)

9. System Architecture Audit Trail databases Departmental users Client and Transaction databases Internet PWGSC IPS Marketplace or BO&CTS Server Contract*Admin Server Vendors Contract*Admin Administrator (Setup/modify corporate clients, authorizations and policy)

10. Business Platform • Enhanced inherently secure processes • intranet solution • Reporting relationships built in • Email approval notification/confirmations for every business cycle • Paper trail for all signed documents (possibly post transactional) • Built in User preferences/Feedback • Exception Management • Service Quality Evaluations — user feedback for every transaction • Copy Contract Service Acquisition Request or Service Contract • Archives, Transaction Logs

11. Advantages • Increased Admin Productivity • Transactional Delivery of Admin Services (iCompliance) • Utilizes best government practices and reduces risk • User friendly, no training • Enhanced controls • Integrated TBS/PWGSC/IPS/BO&CTS/Departments policies and expertise - on a transactional level • Central reporting • Identifying exceptions • Countrywide and worldwide reach • Secure

12. Advantages (con's) • Savings • Consistent with GOL technology platform - no LAN installation • Low cost per online transactions and maintenance • Payback on the 1st or 2nd project - immediate ROI! • Customizable • Addresses Department’s unique requirements • ERP off-ramps (in line with 30% of ERP implementations) • Consistent with suppliers operations thru Internet • Enabler for the industry to deal with the Government clients

13. Future Customization Options • Integrate interfaces to PWGSC Business Opportunity & Contract Tracking System (BO&CTS) and IPS Marketplace • Procurement policy expert system shell • Approval Committee online • More comprehensive Project Charter and risk management expertise • Procurement Systems • Optional customization modules for direct access to Departmental Procurement Systems • Financial Systems • Modules for direct access to Financial Systems • e.g. SAP (“...no longer SAP or nothing...”), ACCPAC, FreeBalance • Comprehensive Reporting • Security authorization management process

14. Contract Service Administration System (Contract*Admin) For more information: Webhttp://www.ARRAYdev.com/clients/ca.htm or email:communications@ARRAYdev.com GOL Client Departments PWGSC Systems Contract*Admin