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OMS 101. How to survive implementing a new Outage Management System. Dave Blew Public Service Electric & Gas Newark, NJ. PSE&G. 1.9 million electric customers System peak 9,500 MW 4 operating divisions along corridor from New York to Philadelphia 1,400 square miles 75% of population
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OMS 101 How to survive implementing a new Outage Management System Dave Blew Public Service Electric & Gas Newark, NJ
PSE&G • 1.9 million electric customers • System peak 9,500 MW • 4 operating divisions along corridor from New York to Philadelphia • 1,400 square miles • 75% of population • 2,317 distribution circuits (4/13kV) • 540 sub-transmission circuits (26/69kV)
OMS Products Installed • Major components from M3i • Call Management (Pragma Up) • Connected Circuit Model (Pragma Line) • Switching (Pragma Switch) • Dispatching (Pragma CAD) • Reporting (Pragma Proof) • Remote Use (Pragma Web)
Contractors • M3i – OMS application (Montreal, Quebec) • ESRI – GIS vendor (Redlands, CA) • Minor & Minor - application developer • ASI - data conversion • CAI – CIS interface • DAQ – SCADA interface • COE – Change management contractor • Performance Edge – training materials • Walkabout – Mobile Data Terminals (MDTs) • Verizon – CDPD RF service to MDTs
Benefits • Improved operations and dispatching • Less paperwork - direct feed from CIS • Better information back to customer • More details on each outage event • Improved storm management • Graphical data display
Critical Issues • Project scope • Resource drain • “Connected Model” completion • Transition period • Expectations of senior management • Training (do not short change) • Implementing at the same time as NJ BPU releases formal reliability standards
Recommendations • Get the connected model right • Set expectations of executives early on • Plan for transition period • Do not under estimate stake holder management all throughout project