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Task Unit 1

Task Unit 1. You are the receptionist in a hotel. Please arrange accommodation for a tour group. Task Unit 1. 你是某饭店前台服务员，接到一个旅行社领队的电话，对方询问 …… 请记录：. 1. Lily: Good morning! Champs Hotel. How may I help you?

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Task Unit 1

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  1. Task Unit 1

  2. You are the receptionist in a hotel. Please arrange accommodation for a tour group.

  3. Task Unit 1 你是某饭店前台服务员，接到一个旅行社领队的电话，对方询问……请记录： 1 Lily: Good morning! Champs Hotel. How may I help you? Mr Black: This is the Gold Star Travel Agency. I’d like to book 34 single rooms for next Monday. Lily: Please hold on while I check our bookings. Yes, we have 34 single rooms available for next Monday. Mr Black: That’s super. What’s the room rate? Lily: 400 yuan for a single room per night, without breakfast. Mr Black: Can you give us a 15% group booking discount? Lily: I’m sorry. I’ll have to ask our manager. May I call you back? Mr Black: OK. My telephone number is 1368927**** and my name is Don Black. Thank you. Name: _____________ Telephone number: _____________ Single / Double: _____________ Number of rooms: _____________ Check-in date: _____________ Discount requested: _____________ Don Black 1368927**** single 34 next Monday 15%

  4. Task Unit 1 你打电话向经理汇报，但经理马上要开会，让你发邮件给他。请完成邮件。 2 Dear Mr Ford, The Gold Star Travel Agency just called to book _____________ for ____________. I have confirmed that we have 34 single rooms available on that day. They are asking for a ___________. Is this possible? Best wishes. Lily King 34 single rooms next Monday 15% discount

  5. Task Unit 1 这是经理回复的邮件，请阅读。 3 Dear Lily, We can give them a 15% discount, but not including breakfast; or we can give them a 10% discount with breakfast. Ask them to choose. Sam Ford

  6. Task Unit 1 请根据经理的意见，给客人打电话。 4 Lily: Hello, is that Mr Black？ Mr Black: Yes. And who is that? Lily: This is the Champs Hotel. I’m calling to discuss the discount you asked about the other day. Mr Black: Go ahead. Lily: The manager said you could have a 15% discount without breakfast or a 10% discount with breakfast. Which do you prefer? Mr Black: Well… I think the 10% discount with breakfast is fine with us. Thank you. Lily: My pleasure, sir. We look forward to your stay. Ñ

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