220 likes | 389 Views
How Kimberly - Clark Keeps Costco in Diapers. Hüsnü Dalgıç Süleyman Onay. Outline. 1. Background 2. How to success with Vendor Managed Inventory (VMI) & Advantages 3. Results & Additional Facts. Background. FMCG( Fast Moving Consumer Goods ) World Has Been Changed.
E N D
HowKimberly-ClarkKeepsCostcoin Diapers Hüsnü DalgıçSüleyman Onay
Outline 1. Background 2. HowtosuccesswithVendorManagedInventory(VMI) & Advantages 3. Results & AdditionalFacts
FMCG(FastMovingConsumerGoods) World Has BeenChanged • Retailersconsolidation & globalization • Increasingpower of retailers • Shiftingbalance of powerfromsupplierstoretailers • Increasingpressure on profits • Moreneed of efforttokeepretailers as thecustomersforsuppliers
An Overview of Kimberly-Clark Company • Agiant FMCG Company headquarted in Dallas, Texas • 56,000 employees in 35 countries worldwide • 2009 Annual Sales of $19,1 billion • Kimberly-Clark’s Global Brands are sold in more than 150 countries • Well-known family care and personal care products • No. 1 or No. 2 share position globally in more than 80 countries
An Overview of Costco • A Retail Company headquarted in Issaquah, Washington • The largest warehouse club • 68,000 US Workers • $61 Billion Company with 500 stores most of which located in the US
DiapersCategory - “Pull “ product • Shoppersgospecificallyto buy • Ifcouldn’tfindgoanotherstore! • Pressuretokeep in inventoryforretailers • Price-conciouscustomerwants as cheap as possible • ConsumerConfidence: Must always be on the shelf in order to keeployal • No stock-out or excess inventory
WhyCostco is importantforKimberly-Clark • Costco is a giantcustomerforKimberlyClark • Onlynationaldiapersbrand in Costcostores • HarshCompetitionamongsuppliers • NeedtokeepCostco • Need a ValueAddition • Focus: CostReduction + Spot & fixInefficiencies (AvoidStock-out) • Businessmodelsarechanging…
Coscto & Kimberly-Clark Partnership • Businessmodelsarechanging • StrategicAlliancesbecomemore popular & powerful • Multi-faced • Goal-oriented • Long-term • Commitment of manysources • Types of StrategicAlliances • QuickResponseStrategy • ContinuousReplenishmentStrategy • VendorManagedInventorySystem
Coscto & Kimberly-Clark Partnership (Vendor Managed Inventory) • VendorManagedInventory (VMI) • Inventory policy responsibility to the supplier • Advanceinformationsharingwithhighlevel of technology • Became famous with the partnership between P&G and Wal-Mart 1985 • Wal-Mart sales increased at 20-25% • Inventoryturnover improved 30%.
Coscto & Kimberly-Clark Partnership (Vendor Managed Inventory) • Assumption: Suppliers have better position to find and solve the inefficiencies in the supply chain • Responsibility on Kimberly-Clark thrudiapersinventory on shelves • Works on past data, analysis on stock levels • Verydetailedsalesinformationsharing • Forecasts & shipped • Improvedtechnology - computer link
Advantages • Focus on CoreStrengths • CoreStrength = CompetitiveAdvantage • Managing the supply chain for diapers is not Costco’s core strength – UNNECESSARY • Reduced • staffin supplychain • inventory holding cost CostReduction
Advantages • TechnologyFlexibility • Betteralliancerequiresadvancedtechnology • Technologychangeseveryday • Expensive • Need of continuousinvestment • Leave it toKimberly-Clark CostReduction
Advantages • Lesslevels of out-of-stock • Out-of-stock = Not available on theshelf • Loss on potentialsales • Costco: Category management is based on 2 brands: 1 PL, 1 National Brand Out of Stock = Out of Category • According to P&G, an average retailerloss is 11% of its annual sales
Results • -Kimberly-Clark • - Enlarges the program and manages another 44 retailers • One company explained that they saved $200 M, another one $75 M • -51% increase in net income • -Lessvarietyeasiertracking: Stoppedseperateproductsforboys & girls • -Sameprinciplestoitssuppliers – 50% reductionover 2 years in storage • -Costco • -Out-of-Stock ratio is drastically decreased • -Efficientcost-reduction • Decreasedinventory holding cost • Reducedstaff in supplychainmanagement • -Shifting from one-month supply to 2-weeks supply
Results -Consumer -Fewer sizes and less varieties (Unisex Diapers) -Lower Prices - Smaller package sizes: Adaptation according to consumer behavior -Moreavailability on the shelf
AdditionalFacts • Importantpoints on accuracy • Point-of-sale • Inventorylevel • Shipment • Delivery • Customerfillrates • RespecttoConfidentiality BetterCommunication BetterCooperation