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Municipal Gas Authority of Georgia

Municipal Gas Authority of Georgia. Member Services Member evaluations 2011 City of Dawson. Member Evaluations. General Information Member: Dawson Main Contact: Barney Parnacott Pipeline: Southern Natural Region: Southern Service Area: Terrell County. Member Evaluations.

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Municipal Gas Authority of Georgia

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  1. Municipal Gas Authority of Georgia Member Services Member evaluations 2011 City of Dawson

  2. Member Evaluations General Information Member: Dawson Main Contact: Barney Parnacott Pipeline: Southern Natural Region: Southern Service Area: Terrell County

  3. Member Evaluations Vital Signs - Customers • Total Customers: 924 - Residential 812 - Commercial 111 - AG 0 - Firm Industrial 1 - Interruptible 1 • Total Gas Services: - • Total Inactive Services: - • Inactive Services / Active Services - • Gas Customers / Water Customers 18%

  4. Member Evaluations Vital Signs – Annual Throughput & Sales • 2009 Annual Throughput: 324,769Mcf / Yr. • 2009 Annual Sales: 292,477 Mcf / Yr. - Residential 23,143 Mcf / Yr. - Commercial 12,912 Mcf / Yr. - Firm Industrial 30,510 Mcf / Yr. - Interruptible 225,912 Mcf / Yr. • Residential (use per customer) – 28.5 Mcf • Commercial (use per customer) - 112 Mcf

  5. Member Evaluations Vital Signs – Financials 0607080910 Annual margin (000’s) - - - - - Return check (000’s) $67 $97 $92 $106 - Transfers (GF) (000’s) - - - - -

  6. Member Evaluations

  7. Member Evaluations Vital Signs – Rate of Lost and Unaccounted For Gas

  8. Member Evaluations Standard Services Delivery Budget Forecast: Yes Retail Tracker: No Industrial Billing Rate Notices (#): Yes (1) Rate Study: No Marketing Program: No Communication Services: No

  9. Member Evaluations Current Projects • Invoicing Golden Peanut monthly • Golden Peanut utilizes risk management services (hedges)

  10. Member Evaluations Future Opportunities • Growth Opportunities / Expand the system to serve current propane customers? • Increase residential use per customer • Increase gas customer / water customer penetration

  11. Member Evaluations Issues / Concerns • One Industrial Customer is responsible for 80% of total gas throughput

  12. Member Evaluations Engagement Level Measurement • Gas Authority Engagement Level - SRCS - PACE - Hedge Program - Regional Meetings - AMM - Budget Forecast - Rate Trackers - Communications • Marketing & Sales Engagement Level - Financing Program (MS) - Rebate Program - Effective Network - Print Ads - Radio Advertising - TV Advertising - Website Advertising - Sales Champion

  13. Member Evaluations Gas Authority Engagement Level • SRCS • PACE • Hedge Program • Regional Meetings • AMM • Budget Forecast • Rate Trackers (Retail / Industrial) • Communications

  14. Member Evaluations Marketing & Sales Engagement Level • Main Street Financing Program • Rebate / Incentive Program • Effective Appliance / Sales Network • Print Ads – Brochures, Etc. • Radio Advertising • TV Advertising • Website Advertising • Sales Champion

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