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Welcome and Introductions

State of Florida Department of Management Services (DMS) Division of Telecommunications (DivTel) Mobile Communication Services (MCS) March 15, 2012. Welcome and Introductions. Jack Miles, Secretary D epartment of Management Services. Agenda. Welcome and Introductions

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Welcome and Introductions

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  1. State of FloridaDepartment of Management Services (DMS)Division of Telecommunications (DivTel)Mobile Communication Services (MCS)March 15, 2012

  2. Welcome and Introductions Jack Miles, Secretary Department of Management Services

  3. Agenda • Welcome and Introductions • Contracts and Service Description • Network Integration • Business-to-Business Process • Migration Plan and Strategies • Service Plans and Pricing • Q & A

  4. Customers (Existing and New) • State Agencies • Local Governments (Cities & Counties) • Educational Institutions (Schools, Universities, and Community Colleges) • Eligible Non-Profit Organizations • Water Management Districts • Eligible for E-rate Funding Institutions

  5. New Contracts • AT&T Mobility (Contract No. DMS-10/11-008A) • Sprint Solutions (Contract No. DMS-10/11-008B) • Verizon Wireless (Contract No. DMS-10/11-008C)

  6. Old Wireless Voice and Data Contracts The Mobile Communication Services (MCS) contracts will replace the following wireless voice and data contracts: • AT&T Mobility Wireless Data Services Contract No. MA4300 • Sprint Solutions Wireless Data Services Contract No. DMS-03/04-063 • Verizon Wireless Voice Services State Term Contract No. 725-330-05-1 • Verizon Wireless Data Services Contract No. MA4974 • Western States Contracting Alliance (WSCA)

  7. MFN and Internet Connectivity

  8. Non-MFN Customer Connectivity Two Options

  9. Two Primary Options for Purchasing • Through Individual Employee • contracts provide discounts on personal accounts for Florida public employees • Through SUNCOM’s Business-to-Business Transactions • purchasing in bulk using automated electronic transactions and account management

  10. Business-to-Business Process in Brief

  11. Placing SUNCOM Orders • Login page contains: • Forgotten password process • The latest SUNCOM news • New user request form • Basic user instructions

  12. SUNCOM Product Catalog • Browse Catalog • See what you can do • Selection expands available services

  13. Available Services • Begin the configuration wizard

  14. Select Options • Breadcrumbs • Point & Click • Self imposing business rules

  15. Configuration Summary • Track options • View details • Reference Account

  16. Customer Ordering Capabilities OaSIS Order Capabilities What it can mean to you… Tag your order with information that means something to you Route to another user or group to review your draft Attach a file for future reference – perhaps an approval letter

  17. Add Configuration to Cart

  18. Checkout

  19. Checkout – Quantity

  20. Order Confirmation Same as confirmation email

  21. Review your Invoice

  22. OaSIS Process • Service Migration • Vendor Accounts to SUNCOM Accounts • Plan Migration • Current Mobile Plans to New Contract Mobile Plans • New Orders • IP Management • Changes to Existing Inventory • SUNCOM Invoice • Consolidation of Provider Invoices • Available TXT Downloads

  23. Pricing • Voice Services • Florida rates • Nationwide rates • Per-minute rates • Plans

  24. Pricing for Voice Services

  25. Pricing • Data services • Per-megabyte (MB) rates • Plans • Blackberry/Smartphone • Tablet • Aircard • Voice/Data combinations

  26. Pricing for Data Services

  27. Pricing • Other Services • Messaging • Per-message rates • Plans • Push-to-Talk • Tethering

  28. Government Employee Discounts • Government employee discounts offered on personal eligible individual-liable service plans • Employees will be asked to submit proof of employment (Employee ID card or pay stub) to receive government employee discounts.

  29. Government Employee Discounts • AT&T Mobility (TBA) • Service plan discount 15% • Activation fees waived • Accessories discount 25%

  30. Government Employee Discounts • Sprint (Available Today) • Service plan discount 18% • Activation fees waived • Discount applies to new retirees

  31. Government Employee Discounts • Verizon Wireless (Available Today) • Service plan discount 19% • Activation fees waived • Accessories discount 25% • Discount applies to existing and new retirees

  32. Overview of New SUNCOM Mobile Services • Three vendors • Two ways to buy • Using individual employee discounts • Using SUNCOM’s new business-to-business transactions (no traditional on-line CSA’s) • Standard way to use State network and customer closed user groups • No interruption in service • Great prices

  33. Mobile Communication Services Questions and Answers Session

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