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Change Management. Change Management. Levels of change management Benefits of change management Responding to change Janssen’s Four-room Apartment Model of Change Who Moved My Cheese? Seven principles of successful change. Change Management.
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Change Management • Levels of change management • Benefits of change management • Responding to change • Janssen’s Four-room Apartment Model of Change • Who Moved My Cheese? • Seven principles of successful change
Change Management “We’ve moved from an era of continuous change where changes were lined up one behind another in a somewhat linear fashion into an era of perpetual unrest.” Daryl R. Conner, CEO of ODR Inc.
Definition of Change Management • A set of ideas, strategies and skills that can be applied to engage change effectively. • Applicable to: • Planning for change • Implementing change • Supporting continuous improvement
Levels of Change Management • First level • Generic • Applicable to any type of change • Second level • Specific • Applicable to a particular type of change
Benefits of Change Management • Help to recognise the importance of human dynamics • Help to develop the relationships you need • Act as a map for guiding action to “stay the course”
Who Moved My Cheese Scurry -Scurry into action -Able to start or react to change quickly Sniff -Radar is on -Able to sniff out early change Hem -Reluctant to change -May be left behind Haw -Accept change -Able to adapt Without too much hemming and hawing
Seven Principles of Successful Change • Accept your worth and others’ worth • Generate trust • Learn by empathy • Embrace change • Unleash team synergy • Discover champions of change • Share decision-making
Time for Practice • Activity One – what did you learn? • Activity Two – Which room are they in? • Activity Three – how can you apply what you learn?
Activity Three Part I When first faced with any change, who are you – SNIFF, SCURRY, HEM or HAW? Who or what helps you to embrace the change? Give ONE example.
Activity Three Part II What situation are you currently experiencing? • Which room are you in right now? • What’s holding you back from accepting this change? • What will the outcome of this change be? • What will you do differently now to embrace this change? (which one of the Seven Principles of Change will you choose to help you?)