1 / 20

FaxPress Administrator Training FaxPress Archive Installation & Configuration

FaxPress Administrator Training FaxPress Archive Installation & Configuration. A New Generation of Network Fax Servers for Business and Enterprise. A New Generation of Network Fax Servers for Business and Enterprise.

charo
Download Presentation

FaxPress Administrator Training FaxPress Archive Installation & Configuration

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. FaxPress Administrator TrainingFaxPressArchive Installation & Configuration A New Generation of Network Fax Servers for Business and Enterprise

  2. A New Generation of Network Fax Servers for Business and Enterprise The purpose of this training is to provide our VARs/Partners education and knowledge of Castelle Network Fax Servers as well as the opportunity to have training of FaxPress installation and configuration.

  3. Support Contacts Technical Support (6AM – 5PM PST) Phone: (408) 852-8080cstlsupport@captaris.com sdk@castelle.com Pre-Sales Support Darius Rike Phone: (408) 852-8016Fax: (408) 852-8116 dariusrike@captaris.com Darin McGinnes Phone: (408) 852-8065Fax: (408) 852-8165 darinmcginnes@captaris.com

  4. Web Training Agenda FaxPress Archive Installation & Configuration September 10, 2008 8AM – 9AM PT • What is the FaxPress Archive • Before you begin (requirements) • Installing and configuring the service • Demo – Access vs. SQL • Troubleshooting • Q&A

  5. FaxPress Administrator Training • FaxPress Archiver

  6. Use to backup incoming/outgoing faxes and transaction logs. Optimizes FaxPress performance by moving faxes from FaxPress Queues into the archive database. Allows users to manage archived faxes directly through client. Has search options to make it easier to find faxes. Consists of a Windows service and configuration utility. What Is the FaxPress Archive? Fax Archiver

  7. Archive Overview

  8. FaxPress up and running. 32 bit Windows OS (2000 Pro/Server, XP Pro, 2003 Server). FaxPress client installed on host machine Account with Local Administrator rights to run the service. May create service account for the Archive program. Account must be granted to log in as a service – can be assigned via Local Security Policy. Account must be able to connect to the file server hosting the FaxPress and have full control of the Castelle directory. Before You Begin

  9. File Permissions Client workstation: Read/Write permissions to Database folder (shared as FPRESSDB). Service Account: Read permission to Castelle folder and Read/Write permissions to Database and Faxes folder. FaxPress S/N Account: Full Control to Archive folder (including full control of Database folder). If using MS SQL server for archive database: Database and DSN must be created for archive program. Login account to SQL must have permission to read/write and create tables. Before You Begin

  10. Installation and Configuration Fax Archiver

  11. Installation Steps: Archive service Installed from the FaxPress setup CD by selecting Add On Products. The installation process will prompt you for a user account name and password. The installation process will ask if you want to configure the service. Installation and Configuration

  12. Configuration Steps: Select Mode Select Database Configure for MS Access or SQL database Configure archive properties Set configuration and start/restart service Installation and Configuration

  13. Special Considerations: MS SQL server should be used for high fax volume environments. Multiple FaxPress servers must use same file server and Castelle directory. If running once a day make sure it does not conflict with other processes. Installation and Configuration

  14. Demonstration: Installation using MS Access database Installation using MS SQL database Installation and Configuration

  15. Archive does not install: Install Archive service manually through command line (“Archive -i” to install service). Archive is not working properly: Read the trace.txt file (program files\Castelle\FaxPress\Fax Archiver folder). Cannot access archive through client: Check file permissions for Database and Faxes folder in Castelle\Archive folder. Troubleshooting Typical Scenarios

  16. Installing through Command Prompt Troubleshooting Note: to uninstall service use “-u” switch

  17. Troubleshooting Trace.txt log file

  18. Troubleshooting Folder Permissions

  19. FaxPress Q&A

  20. The End

More Related