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Uses Of MSN Instant Messenger

Uses Of MSN Instant Messenger. How the display name has been used. Carm, about to kill a forrest Email address at gmail Ed – Work <blank> In an instant, my life just slipped away <blank> Jim <Blank> Lorin <Blank> Nelson Finally clicked the button. Mike r restored faith in the Flames

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Uses Of MSN Instant Messenger

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  1. Uses Of MSN Instant Messenger How the display name has been used

  2. Carm, about to kill a forrest Email address at gmail Ed – Work <blank> In an instant, my life just slipped away <blank> Jim <Blank> Lorin <Blank> Nelson Finally clicked the button Mike r restored faith in the Flames Coax me, cajole me Min <Blank> Chris – VTTI Temp: -7C Kissy <blank> Maverick <blank> Val!Not ur typical blonde James’ Contacts: ‘Work’ • [k] why all the hate, compys? • In Baton Rouge until Sunday • Amy • <blank> • Cheng • <blank> • Colleen • <Blank> • Real life full name • Reasonably accommodated? • <Default email> • <Blank>

  3. James’ Contacts: Home • James @ Work IMWelcome to the house of pain! • James @ Home IMI need a miracle and not someone's charityJou Jou Now<blank>Hard Core FoxStudying Hard[Default: email address]<Good nite sweet prince>SarahOff to catch a squirrelVal!Not ur typical blonde

  4. Summary Of Results: James’ Contacts

  5. Related Work • Grinter and Palen studied the use of IM by teens1 • The preset status messages for availability were far too impersonal. • To avoid “being rude” they found that teens would personalize their display name to include information on their unavailability • E.g., “Going quiet because mom just arrived”’ • Other systems provide a mechanism for broadcasting information to all or some members of a group: IRC, The Notification Collage, Community Toolbar, TickerTape. 1 Grinter, R., E. and Palen, L. (2003) Instant Messaging in teen life. Proceedings of ACM CSCW

  6. A Study In The Use Of Display Names For MSN IM1 • Examined 12 IM contact lists composed of 444 individuals over a 3 week period • While default contact information is provided the information may too cryptic to associate with the person. • E.g., 12gorwan@yahoo.com = Gregor McEwen? • Q: Why was the display name field being used to broadcast messages to the entire list of contacts: • Information about what you are doing: “anitsirK – Marketing” • Information about a life event: “Employed” • Information about one’s state of mind: “Chasing insanity” • Etc. 1 Smale, S. and Greenberg S. Broadcast Information via Display Names In Instant Messaging. Proceedings of ACM Conference Group 2005.

  7. Study Results: Frequency Of Changes • Frequency of how often display names were changed

  8. Study Results: Number Of Changes • During the 3 week period a total of 1968 name changes were logged! • This was an average of 11 display name changes per person during the 3 week study • Alternatively it meant that on average each person changed their display name 4 times each week.

  9. Study Results: Categories Of Messages • Identification • Using one’s actual name (32.4%) • Using a variation of one’s name (10%) • Using a ‘handle’ (6.4%) e.g., “Hard Core Fox” • Mood: 19.4 % • “ I need a miracle and not someone’s charity…” • Comments: 17.8% • “Undocumented code should be illegal” • Activities: 16.6% • “Joe was drunk on a Tuesday…shameful.”

  10. Study Results: Categories Of Messages (2) • Location: 12.5% • “mike -> lab meeting” • Messages: 8.3% • “darren~thanks nat for the halo hookup” • Quotes: • “If at first you don’t succeed, dust yourself off and try again…” • Notices: • “Carm, about to kill a forrest” • Fun: “Huffy – Home is where you hang your @”

  11. Interpretation Of The Results • People change the information in their display field • 42% of test participants changed their name during the 3 study. • 25% did so several times a week (or more) • People use the display field for identification, to give information about self and to broadcast messages • Identifying yourself is crucial, the email address is often inadequate • People want to broadcast information without conversation • e.g., “Does anyone know…” • The display field is used for asynchronous messaging • E.g., “Congratulations Mable and Ariga!”

  12. Interpretation Of The Results (2) • Younger users may change their display more frequently than older ones. • It was unknown why the gap existed: • “Computer generation / technical savvy” • Cultural reasons i.e., younger users are more likely to use IM for social purposes, older ones for work • No gender differences were observed in the frequency of name changes.

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