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the role of instant messenger in e-business. By: Man Fong (Gloria), Wu. We Love Instant Messenger!!. Instant Messenger. Power of IM. IM is Changing Workplace. About 1/3 of U.S. employees use instant messaging at work. IM is invading the workplace. Groupware. E-mal VS IM.
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the role of instant messenger in e-business By: Man Fong (Gloria), Wu
IM is Changing Workplace • About 1/3 of U.S. employees use instant messaging at work
E-mal VS IM • Similar function?
Example: Office Communicator
External "It's more important for us to do the work rather than spend time traveling to an office and talking about doing the work."
Concerns Connecting people across job categories and time zones can be both the strength and the weakness of the technology.