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IAG - The Road Ahead

IAG - The Road Ahead. One stretch at a time. Training...so far. Training going forward. Leverage off what we have. 30 green belts. Looking for opportunities. What’s around the corner...... . BPM – Business Process Management. A management discipline. Insurance – What’s under the hood?.

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IAG - The Road Ahead

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  1. IAG - The Road Ahead

  2. One stretch at a time

  3. Training...so far

  4. Training going forward.....

  5. Leverage off what we have 30 green belts

  6. Looking for opportunities...

  7. What’s around the corner...... BPM – Business Process Management. A management discipline

  8. Insurance – What’s under the hood?

  9. Business Process

  10. Manage our processes - BPM Definition Principle Implications

  11. Visibility Structured Processes Unstructured Processes (opportunity)

  12. Accountability Processes owned by the business Defined in roles Metrics and Outcomes

  13. Agility • Change can be implemented at the pace of the business. • Continuous Improvement • Innovation

  14. Where are we?

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