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IAG - The Road Ahead. One stretch at a time. Training...so far. Training going forward. Leverage off what we have. 30 green belts. Looking for opportunities. What’s around the corner...... . BPM – Business Process Management. A management discipline. Insurance – What’s under the hood?.
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Leverage off what we have 30 green belts
What’s around the corner...... BPM – Business Process Management. A management discipline
Manage our processes - BPM Definition Principle Implications
Visibility Structured Processes Unstructured Processes (opportunity)
Accountability Processes owned by the business Defined in roles Metrics and Outcomes
Agility • Change can be implemented at the pace of the business. • Continuous Improvement • Innovation