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December 14 th , 2011

December 14 th , 2011. Social Networking in the Enterprise. Scott Yokiel and Donald Donais. Agenda. Introductions Social Media in Enterprise – Scott Yokiel Break SharePoint Social Media – Donald Donais Q & A. User Group Goal / Objectives.

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December 14 th , 2011

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  1. December 14th, 2011 Social Networking in the Enterprise Scott Yokiel and Donald Donais

  2. Agenda • Introductions • Social Media in Enterprise – Scott Yokiel • Break • SharePoint Social Media – Donald Donais • Q & A

  3. User Group Goal / Objectives • Develop and support a local community focused on Microsoft SharePoint Technologies • Educate user group members about SharePoint Technologies • Transfer knowledge within the community • Communicate best practices • Introduce new products / solutions

  4. Introductions – MNSPUG Sponsors Avtex (www.avtex.com) • Technology consulting company • Practice area focused on SharePoint Benchmark Learning (www.benchmarklearning.com) • Training on many technologies Microsoft (www.microsoft.com) WroxPress (www.wrox.com) O’Reilly (www.oreilly.com)

  5. www.SharePointMN.com • Website for user group • SharePoint resource documents • SharePoint resource links • RSS Feeds • Meeting Schedule • Past User Group Presentations • info@sharepointmn.com www.sharepointmn.com

  6. Social Networking • Linked In group – The most interactive… includes job postings… • http://www.linkedin.com/groups?gid=1878792 • Facebook group • http://www.facebook.com/home.php?#/group.php?gid=27333305456 • Twitter tags - @MNSPUG and #MNSPUG

  7. Upcoming Schedule • Next Meeting • January 11th 9:00 AM to 11:30 AM • Microsoft Technical Center - Edina • Topic: I didn’t know SharePoint Could do that! (New Format!!!) Check www.SharePointMN.com for updates! • Ongoing Schedule • 2nd Wednesday of every month • 9:00 to 11:30 am • Microsoft Technical Center - Edina

  8. Local and Online Events SharePoint Saturday – April 14th , 2012 http://www.sharepointsaturday.org/twincities/default.aspxNormandale College– Bloomington, MN Microsoft Webcast Calendar of Events http://www.microsoft.com/events/webcasts/calendar/monthview.aspx#filter SharePoint ShopTalk (Online) – Every Thursday @ 11:30 AM http://sharepointshoptalk.blogspot.com/ SharePoint Legal Users Group – 3rd Thursday @ 12:00 to 1:00 p.m. Contact - michelle.gilbert@gpmlaw.com

  9. Surveys & Giveaways! Twitter using the MNSPUG hash tag to enter and receive one of the giveaways today.

  10. Something New Around the Corner • New MNSPUG Website • Meeting Format Changes • More Participation by Users • We want to hear from you! • info@sharepointmn.com • Much More!

  11. Presenters

  12. Quick Intro Donald Donais • SharePoint Consultant • Drummer • @dondonais • talesfromitside.wordpress.com

  13. Quick Intro Scott Yokiel • SharePoint Consultant • Dad • Skier

  14. Setting the stage • Not a technical session • Open discussion or it’ll be short • Experience with 30k+ user environment with SP 2010 and Social • I will give honest options • Been doing this for clients for 10+ yrs

  15. Social Media in Enterprise • What is enterprise 2.0 • History lesson  • Why would I use it • Trends and Stats • http://www.socialnomics.net/2011/06/08/social-media-revolution-video-2011/ • Controls and Laws • What Ifs

  16. Enterprise 2.0 • Connection people through the use of social-media tools • Blogs • Wikis • Communities • Ideation • Activity Feeds • Twitter/RSS • Linked In

  17. History

  18. History Lesson Silent Generation (25-45) – Loyal, Hierarchy • World Wars / VETS • Loyal • No social safety nets • A-Bomb / Man to the Moon • Group greater than Individual • Hierarchy top down approach, military style

  19. History Lesson Boomers (46-64) – Change, Optimistic • Woodstock • Down with the Man • Change the world • Human Rights • Me Generations • Competitive, Knowledge is power

  20. History Lesson Gen X (65-76) – Skeptical, Educated • Cable TV (24/7) • Personal Computer • Where’s my piece of the pie • Safety concerns • Independent • Skeptical

  21. History Lesson Gen Y (77-89) (Millennials) – ME, Social Change • Connected • Laptop computers / Cell Phones • Not My fault • Lazy, live at home age increases • Social Acceptance • INTERNET!!!

  22. History Lesson Gen Z (90-00) (Net Generation) – Tribal, Connected, • aADD • Grown up on WWW • Technology is integrated with learning • Connected • Personal gratification

  23. History Lesson In my organization… • Silent Generation - Most retired, Not Technical • Boomers – Land Grabbers • Gen X– Want to learn • Gen Y– Self learning, Connected • Gen Z– Tribal, Connected, Social

  24. Why

  25. Finding my data

  26. Next Generation According to a new report by Accenture, a large number of Millennials (those born between 1977 and 1997), expect their companies to accommodate their IT preferences, including their preferred computers and applications. More than a third of Millennials also indicated that they were dissatisfied with the technologies their employers currently provide. Among other things, Millennials would prefer to use instant messaging, text messaging, and RSS feeds to communicate with their clients and customers, though very few companies currently support these technologies. The report also highlights that a lot of employees are simply bypassing corporate IT departments if those don't offer them the services they need. http://newsroom.accenture.com/article_display.cfm?article_id=4767

  27. Is Email Dead? Dead Like the Land Line!!!

  28. Europe's largest IT firm to scrap internal e-mail • Atos, the largest IT services firm in Europe, is going to do away with internal e-mail. Atos CEO Thierry Breton says that only 15 percent of the 200 e-mails his staff receive on average are valuable, and that staff are wasting between 5 and 20 hours a week handling e-mail. Instead of e-mail, he wants staff to use instant messaging and other chat-like communications media.

  29. 10 Reasons to use SM in Workplace • Preventing overloaded email inboxes • Allowing more open communication filtered by relevance. This leads to enhanced information discovery and, ultimately, knowledge. • Allowing employees to answer previously answered questions–and search those answers. • Allow employees to discuss ideas, post news, ask questions, and easily share links with one another. • Organizations can tap into knowledgeable resources throughout the company. Increase your reach by tapping the collective networks of your employees. (Crowd Sourcing) http://blog.socialware.com/2010/03/09/10-reasons-you-should-use-social-networks-for-business/

  30. Stats

  31. Legal

  32. FINRA Regulatory Notice 10-06 • “with the release of Notice 10-06, FINRA makes it very clear that all communication via the Internet, including the social networks, is the same as in-person or written communication. As a result, this electronic communication can be considered correspondence, a public appearance, an advertisement or sales literature.” https://www.smarsh.com/prinsite/nr/default2.asp?siteid=12&webpageid=532

  33. According to FINRA • Publicly available web sites are considered advertisements • An email or instant message sent to 25 or more prospective customers is considered sales literature • An email or instant message is considered correspondence if it is sent to a single customer, an unlimited number of existing retail customers and/or less than 25 prospective retail customers (firm-wide) within a 30-day period • Password-protected web sites are considered sales literature • Chat room discussions (ex: Facebook discussions, LinkedIn Q&A) are considered public appearances http://insights.socialware.com/insights-companion-guide-to-finra-and-sec-social-networking-compliance.html

  34. Legal • eDiscovery • Legal Holds • Draft a policy • http://womma.org/files/womma-smpolicytemplate.pdf

  35. What ifs

  36. What If – Geo-Location • Employee Eddy lie about missing work last Friday because of a head cold? Maybe Foursquare reports that he “checked in” at the local sports bar at 4 pm while his colleagues were heading to the departmental marketing meeting.

  37. What If –Background check • How does you company stand on background checks via social media (example)

  38. What If – Pictures posted • Some one posts a picture and tags you, but it’s not you!

  39. What If - Feeling invaded • Will employees feel big brother if they discover how much you are monitoring their activity.

  40. What If – Acct hacked • Your account is hacked, do companies enforce a password policy on SM?

  41. What If – Outlook Social Connector • Social connectors pull public info with out your knowledge. (example)

  42. What If – Mining of Data, leads • Mining of data, discover where competition is making appearances, sales calls.

  43. In Closing • Not an issue of if, but when • Define strategy • Draft a policy!!! Communicate to organization • Business Owner • Listen, Engage, Measure

  44. BREAK

  45. SharePoint Social Media • SharePoint Social Networking Overview • Social Networking Architecture • SharePoint Centric Features • My Site, My Profile, & My Content • Connecting and Add-Ons *Will concentrate on SharePoint 2010

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