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Usability Testing: Making Your Web Site More User-Friendly

Usability Testing: Making Your Web Site More User-Friendly. Presented by Elaina Norlin and Patricia Morris University of Arizona. Reasons To Do Usability Testing. Out with the old and in with the new!!

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Usability Testing: Making Your Web Site More User-Friendly

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  1. Usability Testing: Making Your Web Site More User-Friendly Presented by Elaina Norlin and Patricia Morris University of Arizona E-Libraries May 17, 2001

  2. Reasons To Do Usability Testing • Out with the old and in with the new!! • Evaluate old website because you have been adding more resources and not sure whether patrons are getting what they need. • Administration questioning the cost effectiveness on increasing library budgets • Outside people have taken over your library website, want to form a group to offer suggestions E-Libraries May 17, 2001

  3. A Simple Usability Test: What are the Basics? • Goal and Objectives • Web Usability Group • Recruiting Participants • Moderator and Recorder • Setting the Room • Analyzing the Test • Making Changes • Retesting E-Libraries May 17, 2001

  4. Before you Test • Develop Goals and Objectives: At Trihard University Library we want our students to successfully find books and articles on their particular topic • Develop a Usability Test Group: For this presentation, Elaina is the facilitator, you are the recorders and path keepers.. E-Libraries May 17, 2001

  5. During the Test • The facilitator will encourage the person to TALK OUT LOUD • Your Task: In your resource sheet, you will find either a path outline or a recorder sheet • Your Goal is to either write down everything the participant said or the path • Example of a path; staff development, electronic resources, history, catalog, etc. E-Libraries May 17, 2001

  6. HERE WE GO! • Demographic info • Remember write everything down the person says or their path E-Libraries May 17, 2001

  7. Conclusions • You do not need zillions of people to start making changes • Advice: start with the overall website and then narrow down with specific pages • Ex: We started with the whole site, but now we want to work on “Library Resources” because its causing the most trouble. E-Libraries May 17, 2001

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